Healthy communication is not only important in work places, but also it gives it a pleasant and effective environment to be. Thus, knowing how to use different communication styles especially in cementing a professional relationship with managers or the executives who are higher in the organizational chart is important.
Use of assertive style is the most effective and healthiest style of communication. I use assertive style because it shows high self-esteem and does not involve manipulation or games. For example, when talking to my manager, I might say "I am sorry, but I won’t be able to attend to my project this afternoon because I have a dentist appointment." That request can help cement my relationship with the manager because I know my limits and I do not allow myself to be pushed beyond.
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Although the aggressive style is known to express opinions, feelings, and the needs of an individual in violating the rights of others, I can still use it to cement the relationship. For example, telling my boss, "it was all your fault" shows that I am not afraid of them and they might withdraw by taking the fault. In some situations, people at higher organizational charts may cause trouble intentionally just to see their subordinate reaction and confidence.
At the same time, passive communication might cement the relationship even more than the use of aggressive style. Although people who use passive style may be considered powerless and even resentful, it helps in solving unnecessary problem and strength the relationship. For example, when in trouble with getting permission from my boss I can say "Do not worry about me, I can sort myself out." That shows I do not want trouble with my boss, so I decide to play cool just to cement the relationship and respect between us.
