In business, ethics can be defined as the moral guidelines that dictate conduct within the realm of business. They should be adhered to because decency demands it but also because unethical behavior can put a business in precarious situations and even existential crises. A slip in ethical conduct can attract expensive lawsuits that will bite huge chunks into your profit margins or in a matter of days, destroy a company’s reputation that took years and millions to strenuously build. Ethics in the workplace will encompass relationships between employees, between the management and employees, business and its customers, business and other businesses it deals with.
There are many solutions on how to address ethical dilemmas in an organization. Here, I will attempt to review some. First, you have to analyze the operative rules that govern the playing field; this helps understand why a person, business or organization acted as it did. Secondly, establish all the probable outcomes of an action and from there work backward to uncover any covert interests by either party involved. Thirdly, establish the unchanging facts about a situation that all parties, no matter their interests, agree upon and then gauge what the veracity of these facts have in your opinion about what is wrong or right. Fourth, put yourself in the position that an affected entity was or is currently in. From their point of view, you can evaluate their interests and understand their actions. Fifth and finally, find the course of action whose benefits outweigh possible disadvantages for all parties involved. The action whose benefits outweigh the possible detriment is often the right action.
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In the face of an ethical dilemma affecting my organization, I would put myself in the position of the entities that are involved in the dilemma. This helps understand their motives, obvious interests, as well as covert interests. Understanding these things will help you decide the relevant corrective measures. By putting yourself in the position of the parties, you might even realize that it is your actions as the leader or the business that has caused the dilemma. It might be because you have oppressive rules or that your rules and operating behavior are so lax that it almost entices others to behave unethically either because they have no choice or they think they can pull one over you.
References
Forbes Welcome . (2018). Forbes.com . Retrieved 7 April 2018, from https://www.forbes.com/sites/martinzwilling/2013/11/17/how-to-make-an-ethical-difference-in-your-business/#203d84aa5bed
(2018). Retrieved 7 April 2018, from https://businesscasestudies.co.uk/cadbury-shweppes/ethical-business-practices/the-importance-of-ethics-in-business.html
