The metrics and processes my team and I will use are as follows. We will first use the Key Performance Indicator (KPI) which will clearly demonstrate how effectively our company is achieving the key business objectives. We will use a dashboard software which will give the entire organization insights in to the current position of performance that we are in (Brandenburg, 2016). Number two I will use the Defects Per Million Opportunities method which will evaluate the number of defects per unit of vehicles observed during the period of production that was average and divide it by the number of opportunities so as to make a defect on the product hereby by which is the Nissan vehicles and run normalized to one million. This strategy will help us know where we are placed in terms of defects and opportunities (McIntyre, 2010). Another strategy I will employ is the use of capability statistics which will tell us how well our process of improvement is meeting the specifications that we had initially put in place. We will take quite some time in order to come into terms with the wisdom that was used in research. Lastly we will use the cost of poor quality (COPQ) strategy which will consist of those costs that are generated as a result of producing defective materials (McIntyre, 2010). These costs include the cost incurred in trying to fill the gap between what the client intended to be made and the actual product that was made. This cost will also include opportunities lost doe to the loss of resources that will be used or were used trying to rectify the defect. The cost will also include disposition cost, labor cost, rework cost and prevention cost (Brandenburg, 2016). These strategies together will help us evaluate our improvement strategies.
References
Brandenburg, L. (2016). How to Analyze a "To Be" Business Process. Retrieved from http://www.bridging-the-gap.com/to-be-business-process/
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McIntyre, W. (2010). Lean Mean Process Improvement. Retrieved from http://www.leanmeanprocessimprovement.com/lean-sigma-standardizing-processes/