Thesis statement : in a society that is increasingly becoming multicultural and multinational, healthcare leaders have to harness cross-cultural leadership to enhance cultural competence in the workforce and stimulate the provision of culturally competent care.
Body Paragraph 1: Managing cultural conflicts in the workplace
Transition : culture is usually the source of conflict more than synergy.
Topic sentence : by exercising cross-cultural leadership, a leader is empowered to traverse the different worldviews among the subordinates to enhance inclusion and diversity
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Supporting detail 1 : As a leader, it is important to cultivate a common understanding of a situation using one worldview to avoid conflict.
Supporting detail 2: Having an awareness of one’s worldview and how it differs with those of the subordinates.
Supporting detail 3: understanding one’s worldview as a leader provides a blueprint to understanding the other. As a leader, one gets the competence to manage these differences and finding common ground among competing worldviews.
Body Paragraph 2: Stimulating cultural competence
Transition: the purpose of healthcare organizations is to provide healthcare central to this in this multicultural world.
Topic Sentence: embracing cross-cultural leadership is central to having an enhanced capacity to select and direct cultural competency training and adherence (Narver, 2014) .
Supporting detail 1: cultural competence ensures effective evaluation of a situation and adjusting the behavior accordingly (PCC Institute for Health Professionals, 2016) .
Supporting detail 2: several organizations such as The Joint Commission provide resources to enhance cultural competence and patient-and-family-centered care.
Supporting detail 3 : a leader should enhance the subordinated capacity and capability to exercise cultural competence in service delivery by restructuring the deep-seated notions of communication and interaction (Narver, 2014) .
Body Paragraph 3: Enhanced quality of care and safety
Transition : Cultural differences are the cause of most of the unmet patient needs because the traditional approach to healthcare is characterized by extensive disparities.
Topic sentence : The application of cross-cultural leadership serves as a medium to understand the patients as themselves and to dispel the notion that doctors know best (Agreli, Peduzzi, & Silva, 2016) . It creates a supportive moral environment hinged upon cultural equity and safety.
Supporting detail 1 : the moral climate dictates the implicit and explicit values that direct healthcare services delivery at the workplace (Almutairi, 2015) . Nurses face complex needs as a result of alienation from leadership, bureaucratic leadership, and professional conflict. Cross-cultural leadership help nursing practice deal with these issues by addressing the cultural, practical and ethical issues inherent in practice.
Supporting detail 2 : Cultural diversity results in the complication of clinical interaction (Almutairi, 2015) . It presents key challenges and difficulties in healthcare institutions.
Supporting detail 3 : A causal relationship exists between the cultural competence of healthcare professionals and that of the leaders which play a significant mediating role (Dauvrin & Lorant, 2015) . leadership impacts the social relationships within healthcare facilities and by extension the development and implementation of culturally competent strategies.
Conclusion
Transition : Leadership influences subordinates and overall organizational service delivery. Cross-cultural leadership enhances cultural competence at an individual level among healthcare providers and at an organizational level in the provision of culturally competent healthcare.
Restatement of thesis : In a society that is increasingly becoming multicultural and multinational, healthcare leaders have to harness cross-cultural leadership to enhance cultural competence in the workforce and stimulate the provision of culturally competent care.
References
Agreli, H. F., Peduzzi, M., & Silva, M. C. (2016). Patient centred care in interprofessional collaborative practice. Interface - Comunicação, Saúde, Educação, 20 (59), 905-916. doi:10.1590/1807-57622015.0511
Almutairi, A. F. (2015). Fostering a supportive moral climate for health care providers: Toward cultural safety and equity. Nursing Plus Open , 1-4.
Daquila, G. (2011, November 25). Cross-Cultural Leadership: Why It Matters? Retrieved from Weltanschauung + Sensemaking: https://geralddaquila.com/2011/11/25/cross-cultural-leadership-why-it-matters/
Dauvrin, M., & Lorant, V. (2015). Leadership and Cultural Competence of Healthcare Professionals A Social Network Analysis. Nursing Research , 200-210.
Narver, D. (2014, November 7). Advantages of Cross-Cultural Leadership in a Diverse Work Place . Retrieved from NMC Strategy Manager: https://www.nmcstrategicmanager.com/cross-cultural-leadership/cross-cultural-leadership-for-managers-2/
PCC Institute for Health Professionals. (2016, July 19). Why Every Healthcare Professional Needs Cultural Competency Training — Whether Required or Not . Retrieved from Portland Community College: http://climb.pcc.edu/blog/why-every-healthcare-professional-needs-cultural-competency-training-whether-required-or-not
