Cultural proficiency is recognized broadly as the skills, knowledge and attitude that help people work and respond efficiently in any cross-cultural environment. It is further described as a transformational process which allows people to embrace interdependence (Kosoko-Lasaki, Cook & O'Brien, 2009). Especially in health, cultural proficiency uses patients’ culture and culture.
What are the benefits of implementing programs to address cultural competence within an HCO?
The benefits can either be social advantages, business benefits or medical advantages. The social benefits include respect and acceptance of differences within and between cultures — moreover, the program's aid in conducting self-assessments and building trust. Cultural competence helps in the general improvement of the health outcomes and care (Tseng & Streltzer, 2008). Hence, there is an elimination or the reduction of ethnic and racial disparities. The implementation helps in the advancement of both the family and patients’ duties concerning their welfare. Some of the medical benefits include expansion of preventive care and the enhancement of information gathering.
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Moreover, mind inconsistencies and the number of therapeutic visits missed are diminished when it comes to patient populace and expansion of reserve funds in therapeutic matters, legitimate expenses and medicines available. Nonetheless, the business benefits include pushing towards achieving both administrative and lawful rules. Also, there is the enhancement of care administration's proficiency and joining different thoughts, views and techniques in the leadership process.
Describe how you would put in place initiatives for cultural proficiency at a medical clinic.
The initiatives for cultural proficiency to be put in place include the proper development and training of the staff regarding social value and culture. Nonetheless, controlling and monitoring is essential for the program following the feedback channels from the potential clients. Also, comprehension and analysis of the provided benchmark requirement can be done. More interaction can be achieved on the service aspect with the general public through collaborative effort (Tseng & Streltzer, 2008). Also, the other requirement to be embedded in the medical clinic is the preparation of a standardized operating system for the activities through service and cultural aspect preferred. Moreover, provision of relevant training based on the cultural competence to medical professionals and the creation of policies which would minimize both the linguistic and administrative barriers that happen to patients. Notably, the health clinic’s management meets with the recent employees to assess the cultural competence of the organization.
Reference
Kosoko-Lasaki, S., Cook, C., & O'Brien, R. (Eds.). (2009). Cultural proficiency in addressing health disparities. Jones & Bartlett Learning.
Tseng, W. S., & Streltzer, J. (2008). Cultural competence in health care. Springer Science & Business Media.
