Edward Deming is known as the father of extensive quality management. He was born in Iowa but later graduated at Yale University with a Ph.D. in the field of theoretical physics. He chose t to follow the path of research on the Agricultural department. His laboratory research led him to realize extensive resources such as that he ended up joining the Bureau Census in 1930. His statistic knowledge helped a great deal in advancing the research industry. He became very useful to the nation during the World War period through various assistance and actions that significantly impacted on the success of the fights. In 1947 for example, he went to Tokyo as an advisor to the allied forces; this indicates g-his skill at not just the engineering and research but in other fields as total quality management ( Sallis, 2014) . Edward Deming is a man of vast accolades; he is the father of overall quality management, going by his life story and success. He lives as one of those persons whose influence on the qualitative aspects of life has helped a great deal in dealing with such challenges in modern-day management.
The prohibition of Edward Deming’s theories in American lasted up to 1980’s. This was because they were seen as a sharp contradiction to Taylor’s theories of management principles. His influence and the positive impact in Japan made the American company CEO’s to embrace his school of thought. His prominence grew as he became a popular public speaker where people would stream in to get some of the best topics that he covered in his seminars. In his understanding of management, it does not only mean coordination, but it also said preparing the future.
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Deming’s teachings were not solely on quality but extended on such aspects as quality. He aimed at not improving the modern day management by introducing new concepts, but rather to change the entire management plan by transforming it top-down the way. He went ahead to devise new theories that implicated the ideas of the actual quality of management, which was seen as a departure from the previous understandings. His necessary explanation of control implied putting a house in order and ensuring that the house occupants stayed in harmony. In the same mentality, Deming extrapolated the similar idea n a company set up to expound on his knowledge about management ( Sallis, 2014) . It means putting the company’s structures in place and ensuring that all systems work harmoniously and in perfect order. Management, according to his narrative was geared towards achieving an ideal alignment of company’s operations for the sake of future.
Deming’s transformational leadership theory meant that management was not only intended for the typical processes. Management does not only concern the basics such as production process, and General Company service; it meant that the company should gear its services to the entire public administration and comprehensive education. His teachings in Japan have made many Japanese Universities have been teaching management as a science. Companies obtain Deming price as a symbol of excellence in management.
Whereas most small companies restrict manager’s role to supervision, there has been a steady rise in the appreciation in the parts of managers as elements of chance and the recognition of the progress and the entire future of the company. Edward Deming claims that the dominating styles of management are prone to lead the world towards the dead end of the economy. He stresses the acquisition of knowledge as the most useful resource a company can possess towards their endeavor to succeed in the tough economic times. Deming in his total quality management advances proper talent management and knowledge growth among members of staff. The climate of cooperation and unity is the surest way of ensuring that the idea of knowledge is impacted efficiently on every team. Deming’s fourteen points of management are pegged on the same principle of effective knowledge incubation and proper understanding of the role of each group as they are in the company.
The styles of management that Deming advanced seriously favor social cohesion. He was of the opinion that unity is the most excellent strength of every organization. On the same principle, Deming thought of violence as part and parcel of management styles. Therefore, it is imperative for all members of the organization to toe the line and work in harmony with the organization’s mission. According to Sallies (2014) , Deming discouraged the concept of violence and fear in the organization. This, according to him, was a way of increasing human relationship within the organization. His approach proposed the softening of the organizational climate as a means of easing tension and violence fears that are typical of many organizations.
The previous century had issues to deal with the management in practice. Many scientists and managers appreciated the need to manage large organizations. On top of such scientists like Henry Fayol who advanced his 14 principles of management, Edward Deming is seen as the founder of the concept of total quality management ( Goetsch & Davis, 2014) . He is seen to develop the continued improvement in the operations of the company through the redefinition of the company’s purpose. The first point of Deming’s rule is to improve communication to the employees about the company’s goals and mission. This is to ensure that the company competes efficiently and assures the future as much.
According to Deming’s purpose and understandings, commitment is the surest way of continual improvements that is known to reward. This way, he advanced the element of continually improving one’s quality and productivity by working continuously. A company must accept and adopt a revolutionary aspect if at all it focuses on the future endeavors and seeks to compete efficiently amongst its rivals ( Goetsch & Davis, 2014) . The best evolutionary approach a company can embrace is the dropping of all practices that do not assure future success of the company.
The fourth point of Edward Deming is quite appealing. It warns the company’s purchasing department against prioritizing vendors that provide meager prices. The low rates will always translate to low-quality products. Thus, it is still proper according, according to Deming to consider companies whose prices are competitive market prices. He proposes that a company should establish a stable relationship with local suppliers who will always deliver quality products to the company. The quality of products that are bought by a company is paramount. It is therefore critical to inspect the products that are purchased by the company. However, Edward Deming condemns mass inspection procedure which he claims to be insufficient. He suggests that a product before it is brought to the company should be carefully monitored by the company workers in the assembling process to ensure that its quality and standards meet the company’s threshold.
Edward Deming proposes a future of high worker-related and improved equipment for inspection as the solution to determine the quality of products that are brought into the company. There is a need for the company to involve the entire workforce in its drive towards achieving quality products in its system. Also, Deming observes that the quality of facilities that are used within the organization ensures that the operations of the organization are economical.
The basis f Deming’s philosophy was on the principle of cooperation. He believed that through active collaboration, every organization has a chance to achieve more through the spirit of teamwork and dedication. There is need to harmonize and harness the potential of every worker in the institution to get the best out of them ( Gee & Hanwell, 2014) . This way, the growth of the organization is effectively guaranteed. In this case, therefore, the effectiveness of teamwork bars shoddy and sub-standard practices that may be delivered by some employees.
The achievements of Edward Deming, therefore, are on the wall. His fourteen pelt out points on management worked miracles in Japan. He helped the country to pick itself up after the destructions that encountered it after World War 2. According to Gee & Hanwell (2014), t he application of his ideas and quality management approaches gave the nation that was walloped by the U.S in the Nagasaki bombing a new lease of life. Deming was also successful in the way that he managed to change the organizational treatment of employees in America to that of humanity. He advanced the notion that most item defects are pegged on faulty management approaches other than careless employees.
His statistics ideas and research attracted the attention of industrialists and Japan as a country into securing his services. He died at the age of 93 having achieved pretty much in his life. His legacy remains to date with the establishment of the Edward Deming foundations that support innovation and creativity. He indeed is the iconic father of total quality management principle that redefined the management aspects in the globe.
References
Sallis, E. (2014). Total quality management in education . Routledge. https://deming.org/explore/fourteen-points
Gee, I., & Hanwell, M. (2014). Measurement and Meaning. In The Workplace Community (pp. 176-215). Palgrave Macmillan, London. https://link.springer.com/chapter/10.1057/9781137441690_9
Goetsch, D. L., & Davis, S. B. (2014). Quality management for organizational excellence . Upper Saddle River, NJ: pearson. http://www.m5zn.com/newuploads/2015/03/06/pdf/5de5a3408f57150.pdf
