Management today is one of the fastest changing ventures due to diversity. The globalization of education and business means that managers have to work with more diverse workforces than before ( Badaracco, 1998) . As an aspiring manager, I intend to learn how diversity affects management and how ethical behavior is important to the success of the company. Any attempt to act unethically by the manager may hinder success in the human resource sector, as employees may be less satisfied with their jobs based on the actions taken by managers.
Personal Biases
Personal biases are important to address a failure to deal with them effectively can lead to a divided workforce. One of the common biases is the issue of treating people based on stereotypes and not merit. Managers tend to overlook a qualified person due to the stereotypical view we have of them. For example, one may view poor people as lazy, which may lead to the view of certain applicants as not merited to work in an organization ( Banaji, Bazerman, & Chugh, 2004). The manager should expose himself to environments that are not stereotypical to challenge one’s biases. A good example is where a manager spends time with a woman if the while department is dominated by men.
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Overclaiming credit when something good has occurred is the other bias and unethical behavior that is seen in an organization where an individual may view his or her contribution as the most important. This bias is important in my capacity as a manager to a landscaping company. I will be managing individuals who are supposed to work together on different projects ( Banaji, Bazerman, & Chugh, 2004) . In case there is one overclaiming credit, the others may feel as if they are not doing anything in the organization. A manager should always focus on those who are always looking at ways to impress them instead of focusing on the task.
Diversity
Diversity in the context of a workplace has to do with more than just the ethnic background or race of the individual. This is because diverse workplaces are usually composed of individuals who have varying characteristics ( Molinsky, 2010) . These characteristics include religion, political affiliation, ethnicity, gender, education, sexual orientation, and economic background. The diversity policy adopted by the company has to appeal to not only the employees but also to the clients. Diversity may be beneficial to the company or it may lead to conflicts for the business owners.
As a manager, it is important to ensure that there is a balance between the rights of individuals and adhering to the organizational culture. This can be done by creating a code of ethics where the company's expectations are outlined having considered the employees and their rights. The manager should focus on creating a culture that values individual’s differences for the benefit of the organization, the society, and the individual ( Kaptein, 2011) . The company should also adhere to equality in all operations of the company to ensure every step taken by the manager complies with the human rights requirements. In particular, the company should ensure there is reduced discrimination in its job ads, its selection and hiring process.
Cultural differences
These beliefs, behaviors, different practices, behaviors, as well as expressions are usually considered unique to those members who come from the same ethnicity, race or the nation of origin. Apart from geographical location, cultural differences bring the issue of the dress into the picture as different cultures dress differently especially based on religion. The other cultural difference is the religious practices ( Jaakson, 2010) . For example, every religion has its own specific day o worship and other important days. Failure to check on religious practices may lead to conflicts in the organization. A manager has to focus on the customs of the represented cultures especially in relation to foods and drinks. Social values have also been found to vary from one culture to another. Family obligations must also be addressed to ensure there is no conflict between work and family. Non-verbal communication is that other thing that the manager has to look at especially the facial expression ( Kaptein, 2011) . The manager should ensure recruitment from different cultural backgrounds. The creation of diverse teams also allows the manager to ensure that his managerial style is sensitive to the existence of different cultures in the organization. It is important to analyze the cultural background of each employee before joining the company. This analysis is integral in organizing work schedules that are in line with the cultural demands of the employees.
Code of ethics
The code of ethics sets the rules that employees have to follow at all times to ensure that the company values are implemented in all business dealings. Diversity in the workplace implies that there are individuals with different beliefs and characters and the only to ensure harmony in the organization is by coming up with a code of ethics ( Stimson, 2005) . The changing nature of clients being served by an organization calls for the management to come up with a code of ethics that would streamline the behavior of the employees.
My code of ethics would mainly focus on honesty and fairness not only when dealing with the clients but also when dealing with a fellow colleague. The honesty and fairness ensure that the company does not lose clients in the process of doing business ( Stimson, 2005) . Treating others with respect would also emerge as one of the leading parts of the code of ethics. The changing dynamics of the consumer network and the employee’s base means that a company stands to lose a lot if it does not enhance respectful treatment. The code would also emphasize the personal responsibility of the employee to uphold the requirements of the code of ethics. As a manager of a landscaping company, I will also ensure that employees are responsible towards others and to their jobs. Consequently, I would also emphasize on the concept of exemplary behavior and dressing at all times to ensure that the actions are credible and accepted amongst all consumers.
Ethical Behavior
Ethical behavior in the organization can only start with the management and it means acting in a way that is in line with the requirements without causing any harm to the employees. An ethical manager is able to pass the same to employees making the company ethical. Ethical behavior should never be situational as this may create loopholes that can be manipulated by other employees creating havoc in the organization.
Conclusion
Ethical behavior is not only important amongst employees but also among managers. The only way to ensure that the company is ethical is by putting up a code of ethics governing of the code of ethics. Diversity is one of the contributing factors when it comes to ethical behavior. Companies today have to deal with a large number of diverse individuals working in the organization. It implies the need to adopt strategies that allow the company a chance to benefit from respecting and promoting diversity as well as other aspects of ethical behavior.
References
Badaracco, J. L. (1998). The discipline of building character. Harvard business review , 76 ,114-125.
Banaji, M. R., Bazerman, M. H., & Chugh, D. (2004). How (un) ethical are you?. Revista Icade. Revista de las Facultades de Derecho y Ciencias Económicas y Empresariales , (62), 359-365.
Kaptein, M. (2011). Understanding unethical behavior by unraveling ethical culture. Human relations , 64 (6), 843-869.
Jaakson, K., (2010) "Management by values: are some values better than others?” Journal of
Management Development, Vol. 29 Issue: 9, pp.795-806, https://doi.org/10.1108/02621711011072504
Molinsky, A. (2010). A situational approach for assessing and teaching acculturation. Journal of Management Education , 34 (5), 723-745.
Stimson, W. A. (2005). A Deming inspired management code of ethics. Quality progress , 38 (2), 67.
