Public administration role and public service quality have a direct effect on citizen’s lives. Cox (2015) argues that how public officials behave is vital towards meeting the above objectives and vision of the public administration. Ethics refer to guidelines and rules that denote to the moral behavior and ideology of a specific grouping. Ara and Islam (2019) argues that w ithin the public administration, ethics is critical for professional business demeanor based on the requirements of a given territory, country, locality, or state. Upholding ethical values can no doubt be problematic within the public administration. Ethics offers a framework of accountability between the administration and the public. Ethical conduct ensures that people receive services somewhat in a manner that is stipulated in the law.
Within the public administration, ethics is paramount is critical towards service delivery. Good and appropriate ethical values promote informative and timely communication with all stakeholders within the public and public administration. Menzel (2015) states that s uch transparency fosters and prevents potential concern that may arise and distort public service management and service delivery. For example, Ara and Islam (2019) maintain that in case there is something critical that the public need to understand, leaders have the responsibility of communicating it immediately without delay. Such is only possible in situations where ethics are upheld and affirmed ( Frederickson & Rohr, 2015) . Besides giving the public administration integrity and guidelines, ethics create a pleasant atmosphere of service delivery in addition to a conducive working relationship with all stakeholders within the public sector.
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Damage to public administration image through acts such as corrupt deals, misappropriation of funds, and unethical actions has the potential to harm relationships within the public sector. Often, challenges within the public administration start with the wrong choice of public officials who have little or no regard to ethical values. Often some of these people lack commitment to public service and the will to implement public service tasks ( Menzel, 2015) . The determining element does lie in the political conditions that provide necessary context for public service preparation. The commitment to ethical public administration and conduct start from the lack of a proper political environment. For example, a civic replacement has often stood in the way of upholding standard ethical values in public administration.
Public servants and work administrators need to take full responsibility because their work is of great public interest. According to Cox (2015) abuse of office, corrupt deals, fraud within the workplace, nepotism, and disciplinary issues do undermine the spirit and confidence the public sector bestows upon the public administration. For example, a public officer needs to carry out duties with the utmost care, civil responsibilities, and impartiality. A clerk, heading a critical department in public administration needs to consider egocentrism as an unknown issue. At the same time, King, Agyapong and Roberts (2019) maintain that a public official needs to uphold needs of others as outlined by law. The entire public administration officers should commit to denounce negative pointers that may taint the image of the public administration to uphold and adhere to described ethical values.
Ethics in public administration entails practicing moral guidelines, especially in management and service delivery and fulfilling the mandate of the office. It is about principles and ideals applied in a given preferred context. Ethics in public administration is anchored on good governance in addition to shaping a proper political environment. Upholding ethical values in public administration fosters goodwill, transparency, and stability in administration and management.
References
Ara, J. G., & Islam, F. (2019). Ethical Implications and Techniques of Promoting Better Governance in Bangladesh Public Service. Arts Social Sci J , 10 (435), 2. https://www.researchgate.net/profile/Fakhrul_Islam9/publication/332278296_Ethical_Implications_and_Techniques_of_Promoting_Better_Governance_in_Bangladesh_Public_Service/links/5cabd73f299bf118c4bcfadd/Ethical-Implications-and-Techniques-of-Promoting-Better-Governance-in-Bangladesh-Public-Service.pdf
Cox, R. W. (2015). Ethics and Integrity in Public Administration: Concepts and Cases: Concepts and Cases . New York, NY: Routledge. https://books.google.co.ke/books?hl=en&lr=&id=VHusBwAAQBAJ&oi=fnd&pg=PP1&dq=Ethics+in+Public+Administration+&ots=HCvGTQorDl&sig=iFLAx9-EgnbXY7tOUxTt3-KqVqY&redir_esc=y#v=onepage&q=Ethics%20in%20Public%20Administration&f=false
Frederickson, H. G., & Rohr, J. A. (2015). Ethics and public administration . London: Routledge. https://www.taylorfrancis.com/books/9781315704524
King, S. M., Agyapong, E., & Roberts, G. (2019). ASPA code of ethics as a framework for teaching ethics in public affairs and administration: a conceptual content analysis of MPA ethics course syllabi. Journal of Public Affairs Education , 1-22. https://www.tandfonline.com/doi/abs/10.1080/15236803.2019.1640560
Menzel, D. C. (2015). Research on ethics and integrity in public administration: Moving forward, looking back. Public Integrity , 17 (4), 343-370. http://www.midwest.edu/upload/07library_05-04-02thesis/Public%20Administration%20English%20Thesis(PA)/16_research%20on%20ethics%20and%20integrety%20in%20public%20administration(2015).pdf