Goals of Quality Management in Health Care

Identification and enhancement of activities that will guarantee members safety 

The Quality Management system aims at reducing medical errors that cause injury and sometimes death to patients. A medical program is dedicated to providing educational programs and profiling activities for both practitioners and members ( Kaplan et.al 2010) . Data is collected from surveys, complaints, and medical record reviews on issues that need immediate attention. 

Qualified Practitioners

Medical professionals are expected to demonstrate compliance with the rules and principles governing the healthcare fraternity. Therefore, the practitioners have to possess the required credentials that prove they are competent and reliable. Involvement in the QM program is mandatory for every practitioner ( Kaplan et.al 2010) . Healthcare providers are expected to adopt strategies that are appropriate for certain clinical conditions

Communicate With Health Care Providers about Quality Activities

Communication is paramount since it enables practitioners to discuss performance evaluation and improvement plans. Through communication, feedback is acquired on issues that emerge and solutions are provided ( Kaplan et.al 2010) . As a result, the practitioners collaborate and work towards achieving the goals and objectives of the healthcare. Involving practitioners in decision-making processes motivate them to work effectively.

Ensuring a simplified and inclusive approach is adopted to oversee performance indicators. 

Oversee Performance in the health sector is very essential; the process of overseeing performance is developed by having an inclusive approach. The process is developed to deal with complicated issues that are emerging in healthcare. Before implementation of policies, the outcomes are evaluated to ensure that they are appropriate and effective ( Kaplan et.al 2010)

Application of Quality Management in Future Career

Quality

One of the primary goals of quality management is quality improvement. Quality entails three components namely accuracy, compliance to applicable regulations and high customer satisfaction. In future my plan is to be innovative and analytical by coming up with strategies’ that will the quality of services being delivered ( Kaplan et.al 2010) . As a result, continuous improvement will be guaranteed thus increase competitiveness in the market. 

Goal characteristics

The goals and objectives of an organization should be clear, measurable and achievable under the quality management system. My plan is to set clear and realist goals that focus on a specific objective based on my strategic plan. Top on the list will be to hire competent employees who adhere to the instructions provided to them. The next step will be to have a clear map on how the set goals will be achieved ( Kaplan et.al 2010) . Therefore, it will be important for me to have a score card that will help in measuring the goals thus helping in determining the progress of the company. 

Training

Training is a prerequisite in a achieving the goals and objectives of a company. Regardless of my skills, additional training will be required in order to be up-to-date with the latest skills and knowledge. Among the training that I plan to have is sending employee for exchange programs and hiring competent practitioners who will train the juniors. Training is one of the major ways to improve to improve on the performance ( Kaplan et.al 2010) . Being able to measure the quality of my services will assist me, to nurture a quality-centered culture. As a focused individual, I look forward to achieving my goals and objectives in the future.

Customer focused

Customer focus is very essentially, because customers are the one who determine whether we are on business or not. It will be in vain to focus on training employees, improvement of software’s/computers and other measures, and neglecting the customers since they are the ones determine whether my efforts are worthwhile ( Kaplan et.al 2010) . In other words, without customers, I will not be able to develop my skills as well as my career. Therefore, it will be necessary to meet the customers’ needs and expectations at all time. I will ensure that their comments and complaints are handled effectively. 

Reference

Kaplan, H. C., Brady, P. W., Dritz, M. C., Hooper, D. K., Linam, W., Froehle, C. M., & Margolis, P. (2010). The influence of context on quality improvement success in health care: a systematic review of the literature. Milbank Quarterly ,  88 (4), 500-559.