Healthcare quality is a matter of concern across the globe. Considering that the quality of health care has a direct implication o the treatment and the welfare of the general public including the patient fraternity, several maters are known to affect the healthcare service and patent care adversely. Was prompted to interview with Jack, a retired registered nurse (RN) on what he sees as the greatest inhibitor to the quality of health care that is provided to the patients.
An insufficient number of physicians emerged as one of the key factors that affect the quality of health care service to the society. The lack of a sufficient number of physicians per patients in the hospitals remains a huge challenge that continues to reduce the quality of patient care in hospitals. Jack disclosed to me that during his days in employment, he was at times forced o to serve up to fifty patients in a day.
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A large number of patients that he had to attend to on a single day jeopardised the quality of healthcare that he was able to provide. The nurse to patient ratio, therefore, from the interview that I held with Jack is a concern that needs to be addressed by all relevant stakeholders, especially to take care of the fragile old patients’ clientele.
Jack demystified the theory that has existed, concerning the age group of patients. The misconception that the with age come the issue of being choosy by the old patients, discriminatory as well as dictatorial tendencies were just but myths. As Jack explained, the age group of patients only need close attention, a listening ear and someone to resonate with their concerns. They old patients also feel neglected, misjudged and looked down on by the e-society, thus the continuous feeling to prove some point. Therefore, as Jack disclosed to me in our four-hour interview; it is important that healthcare facilities have a sufficient number of physicians for the patients to get the required quality attention that they so desire.
