1) The SWEATT model outlines the strengths, weaknesses, Excellence, Actions Threats and Team in implementing the program. The lead indicators serve as measurements for predictive analysis and influence the results of the program as they work hand in hand with the program objectives. For instance, if the objective is to have many people attend a certain program, the lead measurement would make use of the strengths such as advertisement and mobilization to realize the goal. On the other hand, the lag indicators outline the results of the program and measure the output of the program in achieving its objective. For instance, obtaining the number of people who attended the program is a lag indicator.
2) The lead indicators are used to influence the outcome of the program. Due to their predictive nature, lead indicators are difficult to determine. For instance, it is difficult to determine the lead indicators for customer satisfaction. However, the weaknesses and threats to achieving the objective are identified and used to fine tune the lead indicators. At this point, the lag indicators come in to assess the effectiveness of the lead actions especially the contribution of team work to the results.
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3) Lead indicators map out the desired actions and hence require investments to influence the desired outcome. As the program progresses, the lead indicators provide early warning signs for the management to make the needed actions in keeping the program on course. The lag indicators outline the situation on the ground to indicate the progress made. They point out the excellence of the activities done in achieving the outcome. Together, the two indicators ensure overall enhanced performance in the program.
