For the salon industry, one of the most significant operational challenges is the motivation of employees. It is often tough to keep employees happy at a workplace where the setting is the salon. Additionally, it can be quite tough to get your staff members to be comfortable with selling some of the products that the salon is offering. It’s quite problematic to handle confrontations with the staff members when handling certain problems. Many employees are also very inconsistent within the salon setting and often offer different levels of output. Absenteeism is another major problem when it comes to staff motivation in this scenario.
Motivation is critical in determining the performance of any employee. Although this is not always the case, an employee can be motivated but still perform poorly (Henneman, 2005). Thus, motivation is not the only element that should be used to impact a positive and productive performance.
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The article “How to Motivate Workers in Tough Times” from the Wall Street Journal looks at how managers can motivate their employees during the tough times. It recognizes motivation or the lack of it as an operational problem that many firms face. Motivation can be regarded as a management or organization activity or issue when it comes to operational management. Additionally, the article states that for the managers to be able to deal with the issue, they need to be good at bonding and connecting with their employees at a personal level and recognizing them as unique individuals who have their fair share of issues. Employees need to feel connected to their workplaces. The article also states that employees need to be informed of the expectations that are required of them at the workplace and that this can work as a tool for motivation (also known as effective communication) as they will be aware of their roles and responsibilities at the workplace. The article directly relates to my organization where many of the employees are unmotivated.
References
Henneman, T. (2005) "Daniels' Scientific Method." Workforce Management .
