Did you know the downfall of most organizations is due to conflict among working staff? The dispute arises when one party feels that its comforts are hindered or negatively affected by a rival party. Team Conflict is a relational problem that occurs between two or more team members and distresses collaboration results, so the team doesn’t achieve its ideal points. Although conflict is inevitable, managers should learn to live with them, avoid them or quickly resolve them.
Potential Conflicts
The possible conflicts that can occur while starting a new project that will have changes in a department might affect the group performance, and they should be quickly resolved. In this situation, group members concentrate on sensitive issues instead of functional problems, which in turn cause conflict. The project manager must be specific in his outlooks from the group members and be reachable at any given time to avoid communication breakdown, which may cause conflict.
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Another possible conflict can be due to competition over resources, which include access to technology, finances, and information, which in most cases are limited. When there are changes in the department when one is changed from a department, they think was full of resources, they might think that there was bias, and this will cause conflict. The external work condition includes fears of losing in the market and rumors of downsizing, which lower the team morale.
Strategies to Manage Conflict
As a manager, I would employ the collaboration strategy where both peoples would be assertive and cooperative. Brainstorming, where the group members are given a chance to suggest and present their thinking, is used to find solutions to approaching problems. Compromise is also an excellent strategy to use, especially where there are limited resources. Every member is given a little bit of what they want, suggesting that no one gets everything they want.
References
McCarter, M. W., Wade-Benzoni, K. A., Kamal, D. K. F., Bang, H. M., Hyde, S. J., & Maredia, R. (2018). Models of intragroup conflict in management: A literature review. Journal of Economic Behavior & Organization. https://doi.org/10.1016/j.jebo.2018.04.017
