14 Dec 2022

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Integrating Solutions: Oceanside referral hospital

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Academic level: College

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Oceanside referral hospital will work with the vendor to incorporate the appropriate solution to their needs. The hospital will need a Request for Information to establish the capability of the supplier on improving and developing devices that support the microchips. The hospital needs a Request for Information to indicate the potential of the vendor for them to request for a proposal. The integration of technology in the healthcare organization will improve the delivery and methods of care to the patient. Oceanside referral hospital must make sure that the supplier integrates their mission, values, and commitment to the public in the solutions. The hospital will make sure the vendor incorporates solutions that will enhance the detection of malaria at early stages to provide quality care to the patients. 

The New System Integration 

The integration of the information system in the healthcare organization takes particular instructions. Oceanside referral hospital has a clear plan for integrating the information system. The management of Oceanside referral hospital is responsible for delegating the new information system and the training needs. The nurses, technical expertise and operation managers will require training on using the devices that support the microchips. The Chief Information Officer and IT specialist are responsible for training the healthcare employees in using the new system. Oceanside referral hospital should establish good communication with the vendor in various levels of training programs (Johnson Contractors, 2017) . The healthcare organization will have 24 hour-hotline, internal applications, virtual live assistance and information system control at every point of integrating the devices (Heisey-Grove et al., 2013) . Oceanside referral hospital will upgrade the system continuously and implement the solutions for change as well as process improvement. 

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Recommendations for Implementing Change Management and Training Determination 

Oceanside referral hospital will encounter three challenges which can the implementation of changes in their processes. The healthcare organization will face the problem of change fatigue. The medical professionals can experience fatigue as a result of pressure to make multiple changes at once ("10 Principles of Leading Change Management," 2017). Secondly, Oceanside referral hospital will face the challenge of change initiatives. The hospital managers can make plans for improving the delivery of healthcare facilities, but the implantation process can be slow. Thirdly, Oceanside referral hospital can face the challenge of lack of cooperation from the subordinates in embracing the changes ("10 Principles of Leading Change Management," 2017). 

The managers of Oceanside referral hospital should lead the medical professionals with culture to establish changes in the organization. The leaders cannot predict the resistant to changes or find educational support from the employees. The managers should inform the employees of the existing culture rather than changing the organizational practices (Carrington & Tiase, 2013) . The hospital managers should utilize the change processes to deliver specific methods and results which can result in improving the culture in the organization. The hospital management should support the information management systems to establish the changes in their operations. 

The hospital managers should assess the training needs of the employees using the TNA (Training Needs Assessment) tool. The TNA will assist the managers to identify the strong and weak areas of the healthcare employees. The manager will train the employees in utilizing the support devices after determining their training needs. 

Recommendations for Ongoing Support, Development, and Quality Indicators 

The managers make assumptions that the changes will take place in the organization after they communicate a robust transformational message to the employees. The leaders need to establish a secure communication network for change to take place in their firms. The establishment of a proper communication assists the employees to understand the importance of making changes in the company (Bowles, Dykes & Demiris, 2015) . The managers of Oceanside referral hospital will establish communication lines with the employees to define and establish the changes. Secondly, the manager can incorporate the formal solution in the operations rather than convincing the employees to embrace the changes. The hospital management should implement the changes continuously which can lead to the development of the organization. The managers need to identify the key performance indicators to establish the quality of the changes. The key performance indicators can include a reduction in patients with malaria and an increase in many clients in the hospital. 

Return on Investment 

The managers, finance analysts and information technology experts will assess the effectiveness and investment competitiveness of the ROI. The team will analyze the workflow progress including the net volume, input, and output in the healthcare organization. The project team will establish the financial effects of the returns on investments. The team will assess the financial statements and increase in the number of patients due to the improvement in healthcare delivery. 

Analyze the Quality of Care Improvement for New Technologies 

The new technologies can promote the patient safety improving the information technology and transforming the strategies into useful practices. The new technologies will increase the efficiency of operations and reduce detection errors that can occur during the examination of the disease (White, 2015) . The healthcare professionals will detect malaria at an early stage and administer treatment to the patient. The managers can assess the patient’s information to determine the effectiveness of the new technologies. A reduction in the number of patients with malaria indicates that the information systems are effective. An increase in the number of clients in the hospital illustrates that an improvement in healthcare delivery. 

Analysis of the Payment Systems 

The patients can use their credit cards to make payments in the healthcare organization. The suitable cards that can be used include Visa and Master Credit Cards. Oceanside has an advanced electronic payment system that facilitates transactions with cards and between banks. The electronic payment system in the hospital allows quick money transfers and meets the needs of the patients who use cards or online methods. 

References 

10 Principles of Leading Change Management. (2017). Retrieved from https://www.strategy-business.com/article/00255?gko=9d35b 

Bowles, K. H., Dykes, P., & Demiris, G. (2015). The use of health information technology to improve care and outcomes for older adults. Research in Gerontological Nursing , 8 (1), 5-10. 

Carrington, J. M., & Tiase, V. L. (2013). Nursing informatics year in review. Nursing administration quarterly , 37 (2), 136-143. 

Heisey-Grove, D., Hawkins, K., Jones, E., Shanks, K., & Lynch, K. (2013). Supporting health information technology adoption in federally qualified health centers. ONC Data brief , 8

Johnson Contractors Inc. (n. d.). Retrieved from http://media.capella.edu/CourseMedia/BUS4126/johnsonContractors/johnsonContractors_wrapper.as. 

White, P. (2015). Using Health Information Technology to Support Quality Improvement in Primary Care. 

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