Baldwin, S. E. (2011). "Interest-based" negotiations. Monthly Labor Review
, 134 (3), 55. Retrieved from https://go.gale.com/ps/i.do?id=GALE%7CA254483305&sid=googleScholar&v=2.1&it=r&linkaccess=abs&issn=00981818&p=AONE&sw=w
Summary and Evaluation
The above article provides coverage of a case study of how Kaiser Permanente thrived through the evaluation of interest-based negotiations. According to Baldwin, the organization witnessed a massive increase in the number of employees due to the expansion of its previously existing facilities and partly through the new facilities establishment. It was made possible by implementing the innovative problem solving and strategies and negotiations to address important topics such as improvement of performance and integration of advanced technologies into the health care system. One of the tools incorporated into the system was interest-based negotiations. The articles teach negotiation strategy starts by focusing on goals and concerns from all sides and determining suitable processes in the managerial process. The whole process comprised of task groups established solutions separate national and local issues.
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The research findings conducted by the task groups do not list partnership as a grand solution to the labor-management process or dealing with the issues of cost and coverage related to health care. However, the research results conclude that there was an improved partnership between the unions of Kaiser. Quantitative data reveals that the pace and extent of relations have improved through different labor markets and collective bargaining environments. The research findings indicate that even though the impact of the partnership is minimal, they played a significant role in reducing costs and improving the perception of workers towards the job at Kaiser. It also improved the performance of clinics in various regions.
Coke, L. A. (2019). Integrating entrepreneurial skills into clinical nurse specialist education: the need for improved marketing, negotiation, and conflict resolution skills. Clinical Nurse Specialist
, 33 (3), 146-148. Retrieved from https://journals.lww.com/cns-journal/Fulltext/2019/05000/Integrating_Entrepreneurial_Skills_Into_Clinical.10.aspx
Summary and Evaluation
The above article introduces collaborative teamwork and the importance of marketing and negotiation skills in resolving conflict. It provides a conclusive fragmented nature of health care and how successive collaborations can be pivotal in maintaining partnerships across organizational boundaries since there are few known details about the healthcare system in the United States. Mixed approaches applied examined how the development of appropriate negotiation and resolution skill result in improved marketing. Findings hinted that partnerships were the perfect approaches to resolving conflicts in the working environment (Coke, L. A. (2019). Qualitative interviews suggest that partnerships greatly fostered the readiness to deal with disputes on the grounds of negotiations. Negotiation provides a vital window to monitor the expected health care trend and offer a consolidated avenue for successful coordination of quality health care to patients.
Labrague, L. J., Al Hamdan, Z., & McEnroe‐Petitte, D. M. (2018). An integrative review on conflict management styles among nursing professionals: implications for nursing management. Journal of Nursing Management
, 26 (8), 902-917.
Summary and Evaluation
The above article comprises conclusive and empirical studies that are set to identify various nurses' methods in managing conflicts in their workplace. Like it is to many organizations, the concept of conflict is not new to nursing. It covers why the management of nurses is necessary for fostering the spirit of conflict management in the workplace. The intervention of mitigation of problems can be dealt with through the introduction of activities of coaching, team building, conflict management, and effective role-playing. This article's importance is that it provides a common ground for conflicts and allows involved parties to arrive at agreements peacefully. In conclusion, the management of disputes is a multifaceted process, which implies more than one way of managing conflicts.
McKibben, L. (2017). Conflict management: importance and implications. British Journal Nursing
, 26 (2), 100-103. Retrieved from https://www.magonlinelibrary.com/doi/abs/10.12968/bjon.2017.26.2.100
Summary and Evaluation
This article aims to provide an insight into the positive approaches to managing conflicts and the benefits of team leadership. Further, the journal highlights the problems arising from incoherent staff relations and the role managers play during conflict management and resolution. Man faces the issue of conflict since the start of civilization. Even in the fast-developing world, conflicts are pervasive, especially in workplaces. Despite the training of health practitioners, the issue of conflict remains to be an unavoidable and a consistent problem within the work environment. The article focuses on issues of conflicts faced that are common in a health care setting, for instance, in the midwifery section and calls nurses to embrace professional responsibility and work in unity to avoid incidences of conflicts. Positive management of staff members promotes mutual respect and strengthens social relationships in the work environment (McKibben, L. (2017). The article stresses that disputes can result in poor delivery of services, and therefore, it jeopardizes nurses' reputation and threatens the general performance of the whole health service.
Walston, S. L. (2017). Organizational Behavior and Theory in Healthcare: Leadership Perspectives and Management Applications . Health Administration Press . Retrieved from http://eds.b.ebscohost.com.libraryresources.columbiasouthern.edu/eds/detail/detail?vid=0&sid=e5afd9a5-f8c3-440c-9a25-4955086b9999%40pdc-v-sessmgr03&bdata=JnNpdGU9ZWRzLWxpdmUmc2NvcGU9c2l0ZQ%3d%3d#AN=1838992&db=nlebk
Summary and Evaluation
The above book provides a conclusive coverage of concepts of managing individuals in the work environment. It explains the theories of managing people's emotions, job attitudes, stress, and the perception of influence and power. The content is useful as it reinforces crucial concepts that will enable readers to understand better the interrelationships existing between health organizations and individuals and how several structures contribute to the overall success of healthcare delivery. The above source is essential as it provides a clear overview of the nature of healthcare practitioners' problems while carrying out their duties. Since health officials interact with personnel from different specialties, leaders in the healthcare system are provided with proactive measures to manage such complicated situations.