Project Success Criteria
While everyone likes a successful project, a big question lies on what encompasses a successful project. In this light, project success criteria are very crucial as they are the overall standard in which a project is measured when deciding on whether or not the objectives have been achieved at the end particularly at the eye of the stakeholders ( Albert, Spang, & Balve, 2018) . A good project does not have to disrupt the overall operation of a business and has to be attainable within the designed budget. As a manager for the Ohio department of human services, there are some criteria that in my opinion have been left out and should have been included in the charter. The following showcases the three criteria that ought to be considered.
| Criteria that should have been included | Yes | No |
| Causes minimum business disruptions | ||
| Completed within the budget | ||
| Completed within schedule |
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Lessons Learned
As a department manager, I have gone through the project that intendeds to implement a system upgrade by using Global-upgrades 9.0. Apparently, there are quite a lot of lessons I have grasped with regard to the project implementation. In this light, I have noticed how important it is to work on the budget of a particular project. I have realized that going on a 10 percent budget overrun is much easier to correct than going beyond that level. In essence, this is because a budget is a rather the end-all that most stakeholders keep an on. Additionally, the project interrupted how the employees performed their duties. Notably, there was a recorded 20 percent turnover of the project team a case that was suspected to be as a result of poor payment leading to staff exits. While the project was worthwhile, it was not necessary for the designed project to have a negative impact on the daily operation of the firm ( Davis, 2017) . On the contrary, the project led to some members of the project team to exit the company. Noteworthy, the organization worked on an overrun budget yet it could not consider a salary increment for its staff ( Pace, 2017) . As a manager, I have realized that while it is important to keep an eye on the success of a project, it is equally significant to ensure that all stakeholders are satisfied in all aspect. This way, employees would not have exited the company and the objectives of the project would have easily been attainable.
Another thing of significance I learned was the need to make sure that all deliverables meet the scheduled threshold. For instance, the project at hand had five deliverables some of which were delivered up to 30 days late. I learned that for the success of a project and minimized complaints from the stakeholders in these place clients, it was necessary to stick by the schedule of the project ( Kerzner & Kerzner, 2017) . Additionally, it is always important to create a project that allows a good transitioning between the current system and the one that is intended to be implemented. For an efficient performance and a reduced cost, the project should have been designed in a way that it would have reused some of the available components of the older system rather than replacing it entirely. This is because the Global-com required that a different network configuration is put in place.
Summarizing Comments
The success of a project can be measured depending on various factors particularly meeting the stakeholder’s requirement at all ends. However, a project might meet the overall requirements of the clients; therefore, leaving them happy yet fails to meet the threshold of a rather successful project. Apparently, this is because the success of a project is built within many elements that are hard to be attained but upon a close and strict consideration, they can be achieved. In my opinion, the implementation of the Global-upgrades 9.0 system was not a success owing to different reasons some of which is the fact that it led to internal disruption where employees were exiting the firm. Additionally, a successful project has to be inclined within a set budget something which the current project failed to achieve, therefore, rendering it not successful in this line. While there are some allowable delays in handling deliverables in a particular company, there was a huge gap where some deliverables were delayed to up to 30 days while others were delivered 10 days earlier. In my opinion, there ought to have been some sense of balance in where the gap between delays and early deliveries would have been reduced to some extent.
Nonetheless, this is not to say that the project was not a success to some extent. In fact, to some level, the project met the threshold where the reviewed plan was done as per the revised cost. Additionally, the users expressed some sense of satisfaction, therefore, indicating that they were happy. This shows that although the project was not over a success, there were some points where the thresholds were attained. Such a positive outcome only acted on the good side of promoting the project success as the company could concentrate more on the issue of time and internal unrest of the employees .
References
Albert, M., Spang, K., & Balve, P. (2018). Project success assessment–business and individual perspectives. International project management association research conference 2017, UTS ePRESS, Sydney: NSW.
Davis, K. (2017). An empirical investigation into different stakeholder groups perception of project success. International journal of project management , 35 (4), 604-617.
Kerzner, H., & Kerzner, H. R. (2017). Project management: a systems approach to planning, scheduling, and controlling . John Wiley & Sons.
Pace, M. (2017). Project management methodology's influence on project success: a correlational study (Doctoral dissertation, Capella University).
