A team comprises two or more people sharing a common mission and working to achieve a common objective. The purpose of this paper is to explain how to apply team and interpersonal skills in a work environment.
Advantages and Disadvantages of Using Teams in the Workplace
Teamwork offers better solutions by applying a creative approach to challenges as compared to individual work. It also increases high-quality products since individuals hold each other accountable as a team. Conversely, it entertains blame games when things go wrong as there is no specific individual responsibility. There is uneven participation in tasks hence laziness and under delivery, (Lippert & Dulewicz, 2018)
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Key Issues in Group Dynamics
Major issues to be considered in group dynamics include, forming, members come up with objectives to be met, secondly, storming, formulated objectives and views are questioned and realigned. Nevertheless, norming follows where streamlining and synchrony of ideas is implemented followed by performance where duties are embarked on with less outside supervision and finally adjournment, not necessarily meaning group disbandment but a reflection on accomplished successes or failures (Lippert & Dulewicz, 2018).
Guidelines for Collaboration
The above begins with careful consideration avoiding being influenced into an ill-fated collaboration. The establishment of the tenacity of the collaboration coupled with proper duty delegation. Additionally, stick to your responsibilities to avoid changing the agreed on plans and being trustworthy. Be open and honest and keep communicating to acknowledge partners. Finally seek advice from specialists, (Belderbos, Gilsing, Lokshin, Carree & Sastre, 2018)
Technologies for Collaboration
Firstly, application Program Interphases (APIs) and Integration helps ease sharing information and documents flawlessly between systems. Secondly, Virtual and Augmented Reality technologies continually replace boardrooms as no physical presence is required in meetings. Finally, Smart Virtual Personal Assistants and Chatbots technologies help remind employees of scheduled tasks auto-reply emails, (Belderbos, Gilsing, Lokshin, Carree & Sastre, 2018)
Steps for Productive Team Meetings
Meeting preparations begins with setting the date, venue, duration and attendees of the conference. Agenda definition and time allotment for specific agendas. Finally, keep the meeting brief by sticking to the agenda and end with action plans, (Lippert & Dulewicz, 2018).
Modes of Listening and the Listening Process
Listening process can be attentive, responsive or active modes. Ensure you stay on track by following the rules of the meeting. Invite participation in an intense session, watch to capture the attentiveness and responsiveness of the listeners, (Lippert & Dulewicz, 2018).
Barriers to the Listening Process
Obstacles like selective listening entertain divided attention. Secondly, selective perception as one perceives himself being right at all times. Lastly, memory lapses make participants forget easily thus they grasp nothing from the meeting, (Pečiuliauskienė, 2018).
Forms of Nonverbal Communication
The nonverbal communication is the use of signals without words, and it includes Facial expressions such as smiling, vocal characteristics like heavy breathing, touching behavior, gestures like waving, personal appearance, body grooming and finally time and space, (Pečiuliauskienė, 2018).
Importance of Business Etiquette to Success
Commercially, etiquette demands professionalism and ethical behavior during interactions, for example, personal appearance, self-grooming, individual behavior and phone handling skills. Proper business etiquette advances one's career, more so, virtual communications etiquette keeps one in business by being professional. On the same note, the first impression promotes one's image through good personal grooming and physical appearance. Individual’s fine-tuned outfit attracts colleagues and clients if it is professional than shabby dressing. Likewise, good table manners during business dinners attract colleagues and business partners hence the closure of deals, (Tews, Frager, Citarella, & Orndorff, 2018).
Questions Used in Group Simulation
What is the importance of using teams in the workplace?
Secondly, what is the essence of interpersonal skills and office etiquette during meetings?
Team Meeting Outline
Questions Used In Group Simulation
What is the importance of using teams in the workplace? Secondly what is the importance of interpersonal skills and office etiquette during meetings?
Team Meeting Outline
Branch meeting date: 12 th Sept 2018
Venue: Boardroom 3
Time: 0800hrs
Attendants: 7 Heads of departments
Preliminaries
New member of staff introduction 5minutes
Agenda
Branch Performance 30minutes
Rising branch costs 20minutes
Staff etiquette 10minutes
Any other business 10Minutes
Action plan for each agenda
Vote of thanks.
Adjournment.
Scheduled time 1hr 15minutes.
Team Skills and Key Concepts of Interpersonal Communication
Verbal communication is vital in a team since it sinks the point home. How to speak, the choice of words, the style of presentation, a tonal variation of the presenter and the flow of points should be seamless. Secondly, non-verbal communication is equally important as it involves the use of gestures, facial expression and other non-voice signals to emphasize the points the speaker is communicating, (Lippert & Dulewicz, 2018). Thirdly, listening skills here are significant too during interpersonal communication refers to one’s ability to hear attentively and accurately. The above can be done through attentive, active and participative listening. Fourthly, negotiation is a skill that is key in commercial dealings. It demands that one has to be clear in what he or she is negotiating on and should have the ability to understand the other party in the negotiation.
Apart from the mentioned concepts, it is also important to note that problem-solving skills are needed to ensure business continuity and teamwork. This concept is required to avoid pending matters as any conflict that arises is quickly resolved by the said skills. Not forgetting decision making in collaboration and communication as it needs good leadership for proper decisions to be made especially during meetings, the decision makers should be diligent to get views from participants and come up with a viable decision, (Lippert & Dulewicz, 2018). Finally, assertiveness is required in interpersonal skills as it makes one be able to stand up for himself as well as team members. The above help depends on peoples’ rights by the aggressive nature of an individual’s assertion.
Teamwork is conclusively essential as it offers better solutions and increased productivity. However, it requires excellent interpersonal and communication skills since it may pose the challenge of intra and inter-team conflicts due to varying views of team members.
The use of technology in the modern business is increasingly boosting many organizations that are continually collaborating as this helps parties share information and documents without having to come together in one place for a discussion to take place. Such happens when etiquette is highly observed to maintain professionalism, (Lippert & Dulewicz, 2018).
From the above discussion, it is without a doubt that teamwork is vital in the organization as merits surpass demerits and are encouraged. More so, interpersonal skill and communication play a crucial role as it helps in the cohesiveness of the team and the delivery of the results.
References
Belderbos, R., Gilsing, V., Lokshin, B., Carree, M., & Sastre, J. F. (2018). The antecedents of new R&D collaborations with different partner types: On the dynamics of past R&D collaboration and innovative performance. Long Range Planning, 51(2), 285-302.
Lippert, H., & Dulewicz, V. (2018). A profile of high-performing global virtual teams. Team Performance Management: An International Journal, 24(3/4), 169-185.
Pečiuliauskienė, P. (2018). The Structure of Interpersonal Communication Skills of the New Generation Senior School Students: The Case of Generations X and Z. Pedagogika, 130(2).
Tews, M. J., Frager, K., Citarella, A. I., & Orndorff, R. M. (2018). What is Etiquette Today? Interviewing Etiquette for Today’s College Student. Journal of Advances in Education Research, 3(3), 167.
