Incivility at the workplace has become quite common in recent years. As a nurse, I am used to the rounds that the nursing students conduct and they are always enthusiastic to learn and be engaged in the things that more senior nurses have to disclose to them. However, not all of them seem to have the same enthusiasm towards this. I was once in a labor ward with two students who acted disengaged and bored with whatever it is that was going on around. More disturbingly, they would roll their eyes when I explained procedures that they didn’t seem quite excited by to them, and when I asked them to assist me move a patient, they spitefully snapped at me saying, “We are not here for that.” I found myself on the edge and would at times even get tensed out. I was even more dismayed when I got their applications for some positions at my unit. I couldn’t help wondering why they had continued with their studies at the nursing school, especially seeing as they had always appeared to me as not fancying nursing as a profession. I had to request the nurse manager to replace them immediately.
Such like a situation presents the likelihood of ill-motivated students getting into the nursing fraternity only in turn, to become uncivil coworkers. The kind of disrespect and rudeness that was portrayed by these two students has vital consequences for patients, nurses, as well as healthcare agencies (Gillian, 2015). For instance, I’ve heard stories of nurses looking for jobs elsewhere after having undergone experiences such as mine at their former workstations. Conversely, there are those who opted to quit nursing altogether. Moreover, the safety and outcomes of patients have been put at a risk. Failure of the nursing students to help as required has also led to the death of patients.
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The situation that is mentioned in the first paragraph could have been prevented by the hospital if it came up with mechanisms that promote a healthy workplace, and also deal with disrespectful and uncivil characters. Healthcare agencies should research on the various types of incivility that workers or student interns often involve themselves with, in turn, putting in place measures that could help mitigate them (Knippschild, 2012). The agency could start by encouraging kindness among its workers, and also by discouraging the consumption of gossip and rumors at the unit.
References
Gillian, L., A. (2015). “Exploring Incivility among Registered Nurses in the Hospital Setting.” Nursing Theses and Capstone Projects . Paper 221. Retrieved from http://digitalcommons.gardner-webb.edu/cgi/viewcontent.cgi?article=1220&context=nursing_etd
Knippschild, N. (2012). “Incivility Among Nurses - Prevalence and Impact.” Nursing Theses and Capstone Projects . Paper 125. Retrieved from http://digitalcommons.gardner-webb.edu/cgi/viewcontent.cgi?article=1124&context=nursing_etd