Having excellent skills in communication is critical in any gathering. Self-confidence, self-esteem as well as the determination to communicate the intended message effectively is brought about by developing effective communication skills. The following is a short conversation which I had with my friend who was interested in getting some advice on how she can participate effectively in a group discussion.
The Do’s in communication
Me: “To develop good communication while taking part in a group discussion, it is mandatory for one to observe some simple do’s that will help one to pass the intended message and don’ts that may hinder communication, right?”
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Friend: “Yes please, I am in agreement with you, and that is why I came for advice because I do not want to embarrass myself in front of others.”
Me: “It is important for you to be clear as well as direct. Say whatever that is your in mind as long as it is relevant to the topic being discussed. Whether it is composed or talked, make sure your conversation is clear and with no ambiguities, and your intended message is mainly conveyed. Try not to beat about the bush. Monitor your listeners and ensure they understand your message and avoid acronyms if there is a possibility that they will be vague.”
Friend: “I appreciate this piece of advice. I will surely put it into practice.”
Me : “Maintaining eye-contact with your group members is also imperative. It is important for you to maintain a face-to-face contact without your listeners. Keeping eye-contact is a way of creating a connection with other members, and it also shows that you are comfortable with them. This creates trust and a feeling of honesty hence the audience will be able to listen effectively thus understanding the message. If it reaches a point that you have troublesome information to pass on or something that could raise numerous questions, have an immediate individual discussion. “
Friend: “Maintaining eye-contact is challenging for me because I am a bit shy. However, I will try my best in the conversation to keep eye-contact with other members.”
Me: “You need to be respectful while speaking to the audience. This means that you should use the other person’s name, look at the audience without shying away, and use gestures like nodding to indicate that you understand what they are saying. Listen attentively to what others are saying to show that you are respecting their views.”
Friend: “Alright, thanks, pal. Is that all that I need to put in mind?”
Me: “No! I still have to give you advice on what to avoid during communication.”
Friend: “Okay, kindly let us continue.”
The Don’ts
Me : “Avoid unnecessary movements during the discussion. For instance, swaying back and forth, pacing or bobbing your head up and down. These random movements can distract the group members from your message. The audience may not comprehend your message. The movements can also portray the image that you are not interested in the discussion or you are not listening attentively.”
Friend: “I will surely avoid unnecessary movements during the discussion.”
Me: “ Finally, try not to use your mobile phone during the discussion. It is not right to use your phone while communicating with other people. It is inconsiderate and gives the audience a picture that you are not interested in the conversation and the group is not vital. Moreover, entertaining yourself with your phone shows that you are not occupied with your present Association.”
Friend: “Thank you for giving me advice. I am grateful."
