Technology has been advancing every day creating business opportunities for selling laptops online. The business that can be started will be the sale of Laptops which I presume will be a great sale since the online market is broad. Also, the business is not that complicated since one only considers a few things that are comprised in the laptops sizes of the memory the battery and the needs that one requires the computer for, could be business or personal use. Students are also the primary target of the business since it is becoming more and more difficult for a student to study in campus without one.
Ethical considerations
Accurate Product listing
When selling the laptops, it would be ethical for the price to be accurate since the customer is only viewing the product online. They don’t get to touch the products it is up to the salesman to select and list the product with honesty without doing Photoshop of a good laptop, but in the end, they receive a bad laptop.
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ADR type
Negotiation
When the customer receives a bad product, it is up to the business to negotiate with the customer to arrive at a common ground whether another product should be sent to them or their money should be returned. Negotiation is the best and oldest way of resolving a crisis amicably without the involvement of more charges. Mediators in the business will assist in hammering out a resolution, and thus the customer will be back in the business since they were satisfied with the type of resolution they got from the dispute ( Singer, 2018) .
Reference
Singer, L. (2018). Settling disputes: Conflict resolution in business, families, and the legal system . Routledge.
