Communicating well is essential in business and other sectors of people's lives. Whether one is communicating with customers or employees, developing oral communication skills can enable one to enhance daily operations. When developing oral communication skills, one must consider some guidelines, such as avoiding filler words. Words like 'and' or 'uh' reduce the message's effectiveness of the speaker. When one is nervous or looking for thought, it is tempting to apply filler words to prevent the dead air horror (Young & Travis, 2017). The speaker should avoid using filler words. While silence in the middle of a conversation is usually not a good thing, compared to filler words, it is better than a series of talks without meaning. The speaker should cough or take a breath to help in filling the space.
One should also speak concisely and clearly. When one is nervous, the vocals seem to clench. As a result, the speaker may start speaking in a voice that is much higher and at a faster rate. This becomes a problem for the listeners to understand the speaker. The speaker should not stray from the significant point during a conversation as this dilutes the intended message. If the speaker feels himself speeding up, he should remind himself to regroup and take a breath. If he is straying from a significant point, he should return quickly to it. (Raba, 2017).
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Words should also be emphasized well as emphasis can alter the force and original meaning of a sentence. In a sentence like 'I need him to do the job,' the correct words to emphasize are either 'do' or 'need.' If the speaker places emphasis on 'him' or 'job,' the urgency intended is lost. Emphatic pauses confirm to the speaker that the listeners are listening (Young & Travis, 2017).
Body language is also another component that is powerful in communication orally to reinforce the speaker's message. If the speaker's body language is relaxed while giving a persuasive speech, the listeners might be confused on a subconscious level. The movements of the body should rhyme with the message tone. If one is emphatic, he should use his hands to clarify a point (Raba, 2017). If one is calm, this should be supported by a relaxed demeanor. The speaker should also place himself in the receiver's position, convey the correct information amount, and identify what precisely the listener wants and needs to know.
Oral communication is essential, where feedback is essential and needed immediately. Communication orally is more effective when there is a need to communicate with an individual instantly. When the listener doesn't comprehend the message, he can ask for an explanation in a way that he can understand. Another situation that oral communication is needed is when there is no lengthy communication, complex or technical. This ensures the transmission of both emotional and rational messages (Young & Travis, 2017).
Oral communication should be avoided in situations where legality is required. This type of communication lacks the scope from a clean look as it lacks evidence or proof. In a case that accountability is needed, the listener or speaker cannot be accountable for the message conveyed verbally. Anybody can disclaim or claim having heard or said something (Raba, 2017).
References
Raba, A. A. A. (2017). The influence of think-pair-share (TPS) on improving students' oral communication skills in EFL classrooms. Creative Education , 8 (1), 12-23.
Young, K. S., & Travis, H. P. (2017). Oral Communication: Skills, Choices, and Consequences .
Waveland Press.
