Papa John’s Pizza was founded in 1983 by John Schnatter. The restraurant sells high-quality pizzas to its customers. It has 4200 restaurants worldwide, 50 in the United States and the rest in other 35 nations (Lucas, 2012).
I have ordered pizza in Papa John’s Pizza restaurant from time and time and they offer excellent service and quality products. The Company is committed to using fresh ingredients such as fresh dough and greater quality toppings in its products, which is impressive. The use of fresh and natural ingredients in their products promotes healthy living of its customers, which demonstrates their care towards customers’ health and ensures customer satisfaction (Lucas, 2012).
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I believe Papa John Pizza restaurant is a good company to work for because there is a lot of career growth. It focuses on accountability, superiority, and committed employees and these qualities are important for career development. Also, it allows a person to deal with customers problems, how to work in team, and time management. Moreover, they have a good general management, friendly co-workers, and flexible schedules and always put effort to ensure their employees are happy and satisfied (Lucas, 2012).
Papa John’s service culture reflect on its image and product line. Quality has been made an integral part of the company’s service culture in every way. They focus on maintain quality starting from the products all the way through to customer service. They offer quality pizzas using fresh and natural ingredients and always ensure customers are their priority, thus has an excellent service culture (Lucas, 2012).
Papa John’s Pizza Company has key elements that provides it with a competitive edge against its competitors. These elements include constant improvements, focus, ensuring people are always a priority, superiority, accountability, and attitude. Each of these elements fosters development of company’s characteristics including customer satisfaction, committed employees, and quality products that promotes its success in the business market (Lucas, 2012).
Reference
Lucas, R. W. (2012). Customer service: Skills for success . McGraw-Hill.
