Perspectives Frames Experience
Perspectives frames experiences is an emerging approach to understanding sociological and clinical literature. It is a divergence of views that occurs from an interpersonal process where one individual or a group of people define or interpret another's behavior or physical attributes as complex or strange. Investigators of perspectives should remain aware of the perspective they take to avoid conflict.
Perspectives in the Scenario and their Validity
The primary care physician's perspective is that since she is a solo practitioner in a local primary care facility, she is considered not to have as much authority in the hospital as her counterparts in large facilities to increase the timing to get lab results for her patients. She also asserts that since her admissions are lower than larger practices, the results are likely to get delayed to cater to the large practices first. On the other hand, the chief information officer asserts that the primary care physician did not adhere to the hospital requirements when completing paperwork for the lab tests, resulting in delays.
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The chief information officer's perspective remains valid than the primary physicians since the perspective leans on the clinical /professional rationale, unlike the primary physician's social-linked perspective. However, the primary care physician's perspective can get looked at the difference in the organizational levels that accounts for the delays.
Ways in which the difference in organizational forms add to the problem
The size of an organization may remain integral in creating the problem. The primary physician's facility and the hospital differ in size. This implies more hierarchies in the chain of command to make decisions when such a problem committed by the primary physician occurs (Liebler & McConnell, 2020). Similarly, the organizational climate creates a difference between the two. For the primary physician, it is easier to make their decisions alone while not involving other parties. But in the hospital, workers and managers in the hospital participate in decision-making if a problem is detected. Large organizations also tend to be more bureaucratic, and decisions on a small matter may take time, which contributed to the hospital's delays.Overall, interpretation of perspective experiences needs both parties' observation to ascertain their validity and create a solution.
Reference
Liebler, J. G., & McConnell, C. R. (2020). Organizational Adaptation and Survival. In J. G. Liebler, Management principles for health professionals (p. 44). Burlington: Jones & Bartlett Learning.