Neighborhood Strengths
Promise Heights has many facilities that can help improve the health and welfare of the community; one of which is Promise Heights Human Services Center. The center houses services such as medical assistance and Medicare benefits, legal aid, child support, and disability services. In terms of healthcare services provision, the neighborhood has hospital that provides services even to the neighboring communities. Moreover, it provides limited charity care for the people who cannot afford insurance or those with unusually large medical bills. This shows that the community is protected despite the fact that the charity care is limited ( York & MacAlister, 2015) . Additionally, the neighborhood has a clinic where most people residing in the community receive primary healthcare. The clinic’s primary care unit subsidizes medical services fees by accepting a sliding fee scale for those with lower incomes, no insurance or high deductibles. The provision of SNAP services further foster wellness by addressing the population’s nutritional concerns.
Apart from the healthcare services facilities, the neighborhood has other wellbeing facilities that could help people in an area that seems to have a lot of mental problems. For example, social gatherings are considered to improve mental wellbeing of people. Some of the social amenities that are found in the neighborhood include Promise Heights Community Church that has been cited to help people such as Ned, a veteran who is struggling with addiction. Similarly, the Stegman Community Center offers AA meetings to help alcoholics overcome their addictions. Additionally, the center hosts other social gathering such as homework help after school, ECFE and community education classes on topics such as parenting or managing a bank account, and neighborhood council meetings. On the other hand, the city park acts as a recreation venue for adults and children and helps people ease their minds in their free time.
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Neighborhood Risks
As demonstrated by the outcomes of the Windshield Survey, Promise Heights is at risk of hosting a large population of people with mental health issues. For example, Ned Horsley, a veteran is suffering from post-traumatic stress disorder and took to drugs that turned into addiction. In a similar case, Michael Stevens has bipolar disorder and is an alcoholic ever since his childhood days. From these cases, it is evident that the neighborhood is likely to face worse mental health problems in the future that could destroy the sanity and productivity of the residents in the long run ( MacMillan & Sisselman-Borgia, 2018) . Other chronic illnesses include diabetes, hypertension, and heart disease.
The major cause of the mental health problems can be attributed to the high alcohol, and substance abuse in the neighborhood, and the alarming number of school dropouts. For example, the two cited cases of Ned and Michael show that they are a sample of people struggling with alcohol and substance abuse. What is more, there is evidence to suggest that the neighborhood city park is busy drug peddling and abuse zone at night. This is supported by the presence of cigarette butts, snuff boxes, and beer bottles in the morning ( MacMillan & Sisselman-Borgia, 2018) . Another proof of excessive substance abuse in the neighborhood is Hal’s Smoke Shop. The shop has many customers requesting tobacco, cigars, e-cigarettes, and hookah supplies. There is also a high levels of crime in the neighborhood. The Promise Heights police station records crimes that are mostly related to domestic violence, juvenile delinquency, prostitution, gambling, and drugs and alcohol.
Personal Values, Attitudes, and Biases that Influenced their Observations and Reactions to the Virtual or Real-World Community
While conducting the Windshield survey, one may encounter incidences of unconscious bias that may come through a confirmation bias. Personal values and attitudes can influence the surveyor to make biased judgments. For example, the presence of a church in the neighborhood might influence the surveyor to conclude that most people are Christians in the area if their residence has the same trend. Additionally, the surveyor might conclude that the neighborhood has healthy people due to the presence of a hospital, a clinic, a pharmacy, and drug store. To eliminate these forms of biasness, the survey must practice personal awareness ( Turnbull, 2016) . Personal awareness can help one understand how communities differ and the presence of social groups in different societies. This can reduce cases of stereotyping that is also a major cause of implicit bias.
References
MacMillan, T., & Sisselman-Borgia, A. (2018). New directions in treatment, education, and outreach for mental health and addiction . Cham, Switzerland: Springer.
Turnbull, H. (2016). The illusion of inclusion: Global inclusion, unconscious bias and the bottom line . New York, NY: Business Expert Press.
York, T. W., & MacAlister, D. (2015). Hospital and Healthcare Security . Oxford: Butterworth-Heinemann.
