Health institutions are embracing the use of technology, communications, shared decision making, and improved collaborations with insurance companies to improve patient care. This essay will evaluate the factors influencing patient centered care, safety, and quality care of patients in regard to collaboration, communication, shared decision making, technology, laws, regulations, and policies. The paper will also analyze technology changes and how it affects quality patient care and explain the role that collaboration, communication, and shared decision making in patient care. Lastly, the paper will consider collaboration and communication among health care team members, between patient and staff, and the involvement of insurance companies.
The impact of Technology, Communication, Collaboration, shared decision making, Laws, Regulations and Policies in quality, safety, and Patient centered care.
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Technology is an important aspect when it comes to quality, safety, and patient centered care in health organizations (Foraker et al., 2016). To begin with, technology promotes patient centered care such that it enables patients to inform their clinicians on vital health matters and also providing a conducive platform for patients to share information with friends, family, and other patients (Foraker et al., 2016). Safety is also enhanced in the process as CCTV cameras can be put in place to monitor the hospital environment and make sure all patients are safe. Furthermore, the quality of patient care can also be improved in the process as life-saving machines and other related technologies can be put in place.
Communication is another factor and it can result to better coordination between nurses, doctors, and patients ( Hilferty, 2018). As a result, the quality of patient care and their safety can improve significantly as nurses can know where to improve on service delivery (Foraker et al., 2016). Patient centered care can also be affected as the patients will be able to express their concerns and how the care can be improved.
Collaboration is also a factor when it comes to patient-centered care since a successful improvement in patient-centered care is influenced by an effective collaboration between patients and nurses ( Hilferty, 2018). The quality and safety of patient care is also more likely to improve as nurses and doctors can work in unison to provide better health care.
Shared decision making can result to enhanced patient safety and quality patient care as patients become more involved in their treatment process ( Hilferty, 2018). In the process, patient-centered care can also be improved. Additionally, when nurses make decisions alongside the management, the quality and safety of patients can also be improved since nurses are in a better position to know the necessary areas to be improved in the health sector.
Lastly, laws, regulations, and policies in health care can also influence the quality and safety of patient care and enhance patient-centered care in that health institutions (Foraker et al., 2016). This factor is vital since all health centers would be prompted to follow the laid down procedures which are often in line with improving the quality and safety of patients and enhance patient-centered care.
Changes in Technology and its effects on quality patient care
The advancements that have been made in technology has led to improved patient care in many ways ( Hilferty, 2018). In the first place, the use of more accurate and less invasive tools in diagnosis and treatments has resulted to reduced patient risks and costs of accessing patient care (Foraker et al., 2016). Robotics have also enhanced quality patient care since they are able to provide quality and improved diagnosis ( Hilferty, 2018). Moreover, robotics can perform smaller and precise interventions that a normal physician cannot do. Biometrics have also increased the quality of patient care as patient’s information are kept in confidential and secure hence limiting its access to authorized personnel (Foraker et al., 2016). The use of Electronic Health Records (EHR) has also been emulated by most hospitals due to its convenience and effectiveness (Foraker et al., 2016). EHR has provided a database of patient records that can be used by healthcare providers to acquire critical information about patients ( Hilferty, 2018). As a result, healthcare providers can analyze and monitor critical diseases like cancer.
Roles of Communication, Collaboration, and shared decision making in Patient Care
Communication is an important aspect in patient care and in any health institution. Communication between patients and staff makes patients feel at ease as it reduces anxiety and builds their confidence in the system ( Hilferty, 2018). Patients also feel valued once their concerns are met and this leads to improved patient satisfaction (Foraker et al., 2016). Additionally, patients feel in control and this gives them hope ( Hilferty, 2018). Nurses are also in a better position to collect necessary information when communicating with patients who collaborate effectively and can use it to improve their service delivery.
Communication and collaboration between health care team members is also vital in improving service delivery ( Hilferty, 2018). This is because most departments in the health sector work together and a clear communication between them will most likely lead to improved service delivery (Foraker et al., 2016). Additionally, collaboration and communication can lead to effective patient care as nurses working in shifts need to pass information regarding the patient to in-coming nurse hence enabling them achieve their desired goals.
For involvement with insurance companies, collaboration plays an important aspect since most payments from the health institution are facilitated by health insurance companies. An effective collaboration will result to a conducive workflow in the health institution ( Hilferty, 2018). Additionally, communications to health insurance companies will also help health insurance companies understand which diseases are more prevalent and possibly reduce the cost of covering them.
Shared decision-making is vital in patient care and health institutions need to embrace it to the fullest (Foraker et al., 2016). To begin with, it results to improved productivity as nurses can effectively advice relevant authorities on areas that need improvement. Additionally, it builds team spirit of the staff as they feel more involved and part of the institution.
Conclusion
To sum up, communication is an important aspect in patient care and it should be emulated by all health institutions. Additionally, changes in technology have improved the quality of service delivery in health care as more healthcare institutions can use EHR and robotics to improve their service delivery.
References
Foraker, R. E., Shoben, A. B., Kelley, M. M., Lai, A. M., Lopetegui, M. A., Jackson, R. D., Payne, P. R. O. (2016). Electronic health record-based assessment of cardiovascular health: The stroke prevention in healthcare delivery environments (SPHERE) study. Preventive Medicine Reports, 4, 303–308. https://doi.org/10.1016/j.pmedr.2016.07.006
Hilferty, D. J. (2018). Getting Health Care Right. Journal of Law, Medicine and Ethics, (Issue 4), 829. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&db=edshol&AN=edshol.hein.journals.medeth46.107&site=eds-live
