A quality improvement system is a model designed to handle the proposals, audit the findings, the improvements and deviations to ensure there is an approach of quality which is preventive and not corrective. Every health organization requires having a system that is functional and has low faulty activities. For instance, if it is a registry system for the patients, it should have all the required slots to ensure there is a full capture of the required information. On the other hand, quality improvement tool is a description given to a fixed set with various graphical skills that has the sole aim of troubleshooting in relation to quality. Every company or an organization face several challenges and that is there should be a quality improvement tool that ensures detection of problems and immediately it provides a remedy. There are several cases where a hospital or any other health center gets abrupt challenges, and there are no means that it can use to solve the problem. The Human Resource Management team should ensure that there is a system that works closely with the tool for the purses of quality delivery of services.
An adaptive leadership and governance is the first example of a system that every organization needs to watch. The leaders must make sure that they do not act as barriers to the smooth flow of activities but instead, they should lead in ways of finding solutions to any existing problems. There are types of leaders, and it is very important to ensure a dictatorial style does not prevail. About that, when there is a good communication system between the leaders and the employees, then there will be a few crises in the company.
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Value-based system care is the other quality improvement system; it involves ensuring that the company does not run processes that do not add value. If any of the activities does not make the company better, then scraping it is the best solution. After that coming up with a strategy to ensure that there is a reputation or financial boost in the company is the way much better.
A clear definition of the goals, aims and objectives make the employees understand what they must achieve at the end of the day. In connection to that, the leaders can help the rest in defining the measures and the most validated baselines. A quality improvement team, tools, and methodologies can also help in guiding the employees on the essential things that they can do for efficient service delivery.
Tools are technical ways that warrant quick ways of sensing any problem that arises in a company. For example, there is a cause and effect diagram that gives an identification of the possible causes and the sorts out the ideas in categories to solve the case easier. A check sheet is the other example that is close to the example mentioned above that is mean to collect, prepare and analyze the data. Other minor examples of quality improvement tools are histograms, scatter diagrams, Pareto charts, and control charts.
In a nutshell, an organization requires having a flow of events, and that is why the systems and the tools require coordinating because if one fails, then the other will not run as expected. The quality improvement team cannot overlook any of the ones discussed above because they depend on one another.
Quality Improvement (Systems) | Tools |
Adaptive leadership and culture | Check Sheet |
Healthcare Analytics | Histogram |
Financial Alignment | Control charts |
Value-based system of care | Pareto chart |
Clearly defined aims and goals | Scatter diagrams |
References
Learn About Quality (2018)7 Basic Quality Tools. http://asq.org/learn-about-quality/seven-basic-quality-tools/overview/overview.html (Accessed on July 2018)
Leslie F, Ann T (2017). Health Catalyst. Retrieved from https://www.healthcatalyst.com/wp-content/uploads/2016/06/Top-Five-Essentials-for-Quality-Improvement.pdf (on July 2018)