One of the aims of quality management in healthcare is to increase the effectiveness of treatments offered at the various medical care institutions (Ross, 2014). The effectiveness of treatments at the institutions boosts patient safety. The increase in the safety of patients in the healthcare facilities increases the quality management in the institutions and increases the awareness of the facilities for offering quality healthcare (Tsai et al., 2015). Most of the well-known healthcare institutions across the globe have established themselves through the offering of effective treatments to patients and thus developing their quality management. The other goal of quality management in healthcare is the increase in patient satisfaction with the services offered at medical care facilities (Ross, 2014). Patient satisfaction is a crucial determiner of quality management in a hospital. The offering of effective treatments to the patients is one way of boosting the satisfaction of the patients (Batbaatar et al., 2017). Patient satisfaction is also determined by the relationship that they have with the medical practitioners attending to them.
The increase in the effectiveness of treatment as a goal towards quality management applies to the career of a Health Information Manager. Firstly, the increase in the treatment can be done with the acquisition of new medical equipment. The equipment will reduce the medical errors that may have previously affected the healthcare sector (Tsai et al., 2015). As a checker of accuracy in treatment, the Health Information Manager advances his or her career by ensuring that the various institutions offer error-free treatment. Secondly, the satisfaction of patients may be boosted by their knowledge that their healthcare information is private. The privacy of healthcare data involves the Health Information Management career in the implementation of software and antiviruses to guard the patients' medical information (Batbaatar et al., 2017). Patient satisfaction as a goal in quality management has, therefore, been primarily determined by the advancement of technology in the healthcare sector.
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References
Batbaatar, E., Dorjdagva, J., Luvsannyam, A., Savino, M. M., & Amenta, P. (2017).
Determinants of Patient Satisfaction: A Systematic Review. Perspectives in Public Health , 137 (2), 89-101.
Ross, T. K. (2014). Practice Policies. In Health Care Quality Management: Tools and Applications . Hoboken, NJ: John Wiley & Sons.
Tsai, T. C., Jha, A. K., Gawande, A. A., Huckman, R. S., Bloom, N., & Sadun, R. (2015).
Hospital Board and Management Practices are strongly related to Hospital Performance on Clinical Quality Metrics. Health Affairs , 34 (8), 1304-1311.
