Healthcare service providers aim at the achievement of better health for patients and others who seek their help. The organization is currently evaluating and implementing new services and programs to assist patients in reaching their health goals. Some of these include the use of mobile clinics to reach patients. The organization is proposing investing in mobile clinics to provide primary care services to the patients in underserved areas. Additionally, it is considering partnering with other healthcare providers to conduct monthly preventive screenings. Such a program aims to give the community members a chance to be screened for any health conditions at no cost. It is a way of meeting patients' immediate healthcare needs (Buerhaus et al., 2012). Furthermore, the organization is encouraging a quality improvement culture. It has set a policy that outlines a variety of quality indicators that can be useful to assess the quality of healthcare provided to patients (Asgar et al., 2014).
Consequently, managerial and clinical staff is required to achieve services that meet the provided standards. A program that requires the provision of customer feedback supports the culture. The healthcare organization is encouraging patients to provide feedback on every service they access from the staff. Consequently, the clinical and managerial staff at the organization is assessed on their performance.
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The programs are impacting the bottom line of the organization in a variety of ways. For instance, they are leading to the provision of a better quality of services to the patients. The quality improvement culture encourages the clinical and managerial staff to provide a better quality of services to the patients. Furthermore, the program on mobile clinics leads to an increase in the diversity of services provided by the organization. As such, the new programs aim to improve the overall welfare of the patients by enhancing their health.
References
Asgar, A. H., Ravaghi, H., Kringos, D. S., Ogbu, U. C., Fischer, C., Azami, S. R., & Klazinga, N. S. (2014). Using quality measures for quality improvement: The perspective of hospital staff. PLoS One, 9 (1)
Buerhaus, P. I., DesRoches, C., Applebaum, S., Hess, R., Norman, L. D., & Donelan, K. (2012). Are nurses ready for health care reform? A decade of survey research. Nursing Economics, 30 (6), 318-29, quiz 330.
