| Column A | Column B | Column C |
| Criteria | Identified criteria in article | Critical Appraisal |
| Article citation in APA format | N/A | |
| Title | Emotion rescue: The role of emotional intelligence and emotional labour on well-being and job-stress among community nurses | The title of the study is significant in the field of nursing because it is based on the existing research gaps. From the background information given, it is clear that job-stress was common in Australia. As a way of finding out intervention measures, it is important to know its causal factors. The study is therefore important because it seeks to establish the degree to which both emotional intelligence and emotional labour are linked with job-stress and well-being. The target group in the study is Australian nursing community. The title of the article is based on the premise that regulating the impact of intelligence emotion could be a driving force towards rescuing health attendants from extreme job-stress and therefore an increase in job retention. |
| Statement of Problem or Issue discussed | Past literature has put a deep insight into emotion linked to labour. However, minimal effort has been put to investigate how emotional intelligence and emotional labour contribute to the job-stress experience and the well-being of nursing community setting. Therefore, there is a need to establish further exploration on the issue. Therefore, this paper offers an extension of the existing literature concerning the effect of emotional labour among Australian nursing community. The study further extends its scope beyond the hospital set up to community-based nurses. |
The researchers did good job to explore the existing literature on job stress, emotional intelligence and emotional labor. For example, the researchers revealed that unlike the past, current nurses are expected to offer emotional support to the patients. That is why emotional labor is an emerging topic in nursing. With emotional labor comes emotional intelligence. The review of literature shows that emotional intelligence is hypothesized to improve emotional labor. However, little research has been done to ascertain this. That is why the research to establish the relationship between the two is necessary. Generally, the researchers did a good job because from the literature review, the researchers were able to identify the research gaps. They were also able to justify the need for the research. |
| Hypothesis | The study had four hypotheses. The first hypothesis states that a higher level of emotional intelligence is associated with a higher level of general well-being factors among nurses ( Karimi et al 2014) . The second hypothesis states that a higher level of emotional intelligence is associated with a lower level of job-stress among nurses ( Karimi et al 2014) . The third hypothesis states that a higher level of experienced emotional labour, involving dissonance, is associated with a lower level of general well-being among nurses ( Karimi et al 2014) . Lastly, the fourth hypothesis states that a higher level of experienced emotional labour, involving dissonance, is associated with a higher level of job-stress among nurses ( Karimi et al 2014) . | The four hypotheses are based on the existing gaps. The hypothesis is designed to prove whether the existing notion that emotional intelligence and emotional labor can enhance the well-being of the nurses. The hypothesis is clear, empirically testable, logical predictable, and precise. It logically aligns with reviewed literature |
| Sample (population) | The study was designed to involve the Australian Community nurses. A total of 312 nurses ( n=312) completed the questionnaires administered | The study population was selected from Australia, a country known to experience nursing shortages. The sampling method used was appropriate because the views from all nurses irrespective of their ranks, years of experience and their department was needed. The population seems appropriate. It is evident from table 2 that sample size was enough to yield a significant correlation of 0.05. The survey targeted 334 nurses. However, for the final data analysis data cleaning was done and incomplete questionnaires were removed. The 22 form were excluded from data analysis process. |
| Study Design | A cross-sectional Quantitative research design | "The study used a cross-sectional quantitative research design with data collected from Australian community nurses" (Karimi, Leggat, Donohue, Farrell & Couper, 2014). The study design is appropriate for the study because the opinions of the nurses is all needed to test the hypothesis. |
| Method (in your own words) | Questionnaires was designed to capture different aspects such as emotional intelligence, emotional labor, job stress and well-being. As a result the questionnaires administered could capture all information necessary for the study. The findings from questionnaires were then analyzed. | Close-ended questionnaires are the best method of statistical data collection used in confirmation of the hypothesis. It is most convenient and cost-effective approach, particularly, in the case of a broad geographical coverage. However, the reliability and validity of collected data can be enhanced by using other supplement methods of data collection. For instance, some of the questionnaires sent to potential respondents were never returned and completed. |
| Results/Findings |
Factors for well-being and job-stress had a strong correlation with emotional intelligence and emotional dissonance Job-stress adversely affect well-being emotional intelligence moderate job-stress |
There is a strong relationship between the study results and the objective/ purpose of the survey. |
| Limitations |
Reliance solely on questionnaire as a method of data collection. Possibility of common method bias. The study design ignored other critical outcomes such as burnout in it analysis. |
Based on limitations observed, use of other methods of quantitative data collection such as clinical trials, experiment, observation and recording, and direct interviewing can address the limitations. |
| Suggestions for Future Research |
Investigate efficient types of training to deal with emotional labour and improving emotional competence. Include other critical outcomes in study design. |
There is a logical flow in the raised suggestion from result and limitation. Enhancing training for nurses can be an attempt at improving emotional competence |
Reference
Karimi, L., Leggat, S. G., Donohue, L., Farrell, G., & Couper, G. E. (2014). Emotional rescue: The role of emotional intelligence and emotional labour on well ‐ being and job ‐ stress among community nurses. Journal of advanced nursing , 70 (1), 176-186.
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