EXECUTIVE SUMMARY
Product
The product presented by the company is real estate. The real estate industry in Lee County, Florida, United States has been on the rise within the last few years attributed to significant investment in the sector (Connolly, 201). The provision of this product for the company works as a critical structure to meet the strategic objectives of the real estate market.
Customer
The customer targets married couples between the ages of 35 years and 55 years within the middle-income economic level. The focus of the company is to create a local experience for these families as a way of ensuring that the customers understand the value of real estate in the county.
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What Drives Us
The motivating factor for the company is the demand for real estate in Lee County, Florida. The high demand for real estate has been driven by the fact that majority of the people living within this county seek to find locations that they would be able to build their own houses. That acts as a driving factor for the company as a way of ensuring that it provides these customers with the best possible experience.
COMPANY DESCRIPTION
Mission and Vision States
Mission Statement: To create an honest environment within the real estate industry matching customer needs and demands.
Vision Statement: To be a market leader in the real estate industry in the United States connecting customers to their futures.
Principal Members at Startup
Team Members
The team members for the company will include:
Office Manager – The office manager will have a crucial role towards handling all matters associated with the business while supervising all critical activities in the industry to ensure that they fall in line with the company's mission and vision.
Supervisor – The supervisor will have a crucial role to play towards ensuring that he/she engages all employees within the company to ensure that they deliver based on the laid out expectations.
Accountant/Finance Officer – The accountant, who will also be the finance officer, will be in charge of all matters associated with finance in the business. The accountant will be a vital member of the team, as he/she will be expected to determine whether the company is moving in the right direction.
Realtors – The company will also hire three realtors at startup. The role of the realtors will be to engage customers directly with the sole focus being towards selling some of the properties that the company may have in the market.
Support Staff – These include drivers and cleaners, who are essential for the running of the business including ensuring that the firm can undertake visits to some of the real estate properties in the market.
Planning
Leaders/managers (unit 1) | When needed (number of months/years after opening) | Outside Services Needed | ||
Key Functions | ||||
Office Manager | Six months | Consultation on effective management practices within the company to help build a possibility of enhanced performance. | ||
Supervisor | Six month | Training and development of supervisors to ensure that they understand their roles in effective management | ||
Accountant / Finance Officer |
Three months | External audits of reports with the aim of determining business performance | ||
Realtors | Three months | Training to ensure that they match set objectives for the company | ||
Support Staff | Three months | Cleaning services among others |
Legal Structure
The legal structure of the company will sole proprietorship. The company will operate as a small limited liability company (LLC) with a single employee. The employee will act as the realtor, who will be responsible for having to collect data on specific real estate opportunities in Lee County, Florida. The collection of such data will be important in selling the same to individual clients, who may intend to invest in the real estate market in Florida.
MARKET RESEARCH
Look With Cook's main consumer base with be families intending to buy houses within Lee County, Florida. Having an in-depth understanding of the industry will be an essential step for the company, as it will help in highlighting any significant trends in the market to assist in the smooth running of the firm. Additionally, this will also contribute towards understanding the market further with the focus being towards promoting the overall possibilities of success for the company based on its venture into the real estate industry. Allen (2010) anticipates growth in demand for real estate by a margin of between 5% and 7% annually, which would translate to the abject demand for housing. That will act as a guarantee that the company intends to build its market position by working towards projecting a high possibility of positive financial outcomes.
Industry
The real estate market in the United States has experienced a significant shift regarding demand for housing, which acts as one of the strategic approaches that Look With Cook intends to capture. The real estate industry is continually evolving, which, in turn, creates a situation where a majority of the inflexible companies are left stagnant (Shiller, 2008). Inflexibility arises from a situation where it becomes difficult for companies to deliver upon some of their strategic approaches matching the demands of the industry. The industry has experienced a significant avenue for growth attributed to considerable investment in the industry both locally and foreign investment. Individually, the real estate industry is considered as one of the economic drivers of Florida with more people investing in this industry within the state.
Another critical aspect to note is that the real estate industry has been primarily impacted by the increased demand for having to use technological advancements as a way of building progression for the companies involved. That is a loophole that Look With Cook seeks to consider in defining its market position, as it focuses on using technology as one of its relative advantages over a majority of the companies operating in the industry. One of the dynamic aspects associated with the real estate industry is that each target customer market tends to have a specific demand regarding quality, comfort, and amenities. That is a crucial aspect to consider in projecting that overall structure of success for the company, as it creates a high stakes platform from which real estate companies need to establish in defining their positions in the market.
Customer
Look With Cook believes in its unparalleled abilities to deliver the best quality of products that would match varied demands for the target market, which is Lee County, Florida. The specific target market for the company is married couples between the ages of 35 years and 55 years within the middle-income economic level (U.S. Small Business Administration, 2017). The company targets a consumer market that participates in activities within the real estate industry for domestic purposes. In other words, this means that the company will focus on engaging married couples that intend to find houses within Lee County for domestic purposes. The company intends to focus on the delivery of products that would be appealing to this particular target market. The products offered will reflect more on areas such as cost and comfort, which are the main areas of focus for this target market when looking for real estate projects (United States Department of Labor, 2017).
The following table presents different characteristics of the target customers for Look With Cook Company.
Married Couple: | |
Age: | 35–55 |
Income: | Medium |
Sex: | Male or Female |
Family: | 0 to 2 children |
Geographic: | Suburban |
Occupation: | Varies |
Attitude: | Security-minded, energy conscious |
Competitors
Look With Cook anticipates essential competition within the real estate industry in Lee County taking into account the number of companies currently operating in this market. Competition will touch on areas that include the quality of the products offered by the companies operating within the market. On the other hand, it is essential to take note of the fact that the company anticipates indirect competition from real estate companies operating within the larger State of Florida. These companies may seek to offer real estate projects for investors outside Lee County, which would act as a critical source of competition for the company. However, Look With Cook will focus on improving its capacity to identify housing units that match the target customers in a bid to building its market share.
The following table presents significant estimates of the competitors concerning their market shares and strengths in factors such as quality, product line, and pricing strategies.
Estimated Market Share | Competition 75% | Look With Cook 20% |
Product Line | 5 ‘ | 5 |
Quality | 4 | 5 |
Technology | 4 | 5 |
Advertising | 3 | 4 |
Sales Force | 3 | 2 |
Distribution | 4 | 4 |
Price | 4 | 4 |
Installation | 4 | 5 |
Responsiveness | 3 | 4 |
Availability | 2 | 5 |
Technical Expertise | 4 | 5 |
Efficiency | 4 | 4 |
Industry Reputation | 3 | 5 |
Competitive Advantage
Earning a competitive advantage in a given industry requires the implementation of appropriate strategies that help in overcoming the strengths and weaknesses of the competitors. The plans focus on ensuring that the company is in a position to remain competitive despite factors associated with changing trends in the industry. Additionally, the company will focus on engaging in strategies that focus on identifying various opportunities within the industry.
Regulation
The company will focus on ensuring that the necessary regulations regarding the operating the business within the industry are maintained with the aim of enhancing credibility in various operations. The business laws and regulations will help the company to engage in appropriate actions as defined within a given region.
PRODUCT/SERVICE LINE
Product or Services
The product that the business will offer to its clients is real estate property with the focus being towards ensuring that it focuses on the individual needs projected by its clients as part of the real estate industry in Lee County, Florida. Look With Cook expects to operate within the real estate industry meaning that it will be involved in the process of connecting investors in the real estate industry with properties that they would buy as part of their investments. The business expects to operate in Lee County, Florida, thus, meaning that the firm must focus on understanding the market and some of the needs projected in the real estate market. The fact that the company will deal with real estate seeks to define the overall possibilities of increasing its reach not only in the county but also in the State of Florida.
Pricing Structure
Pricing of the real estate properties that the company will offer to its client will focus on a specific pattern of pricing. Firstly, the company will focus on the initial pricing of the property from the seller. Munteanu (2017) indicates that the pricing of property focuses more on the price markets offered by sellers, this would act as a determinant of the price margins. Secondly, the company will also focus on the commission from the sale, which would serve as its cost for sale. One critical aspect to note is that the company will not be involved in the buying of property, as this would increase operational costs significantly. Instead, the company will seek to link the buyers and sellers while profiting from the commissions of such sales.
Product/Service Life Cycle
As opposed to a majority of the products in different markets, the products offered by this company tend to appreciate concerning their value within different periods. To help in meeting its sales targets, the company will focus on finding lucrative properties in high-demand areas where it would become much more comfortable to sell the same much faster. However, it is essential to take note of the fact that the company will also look for other investment opportunities in the real estate industry with the focus being towards creating a front where investors would benefit significantly. The outcome of such investments would translate to more profit margins for the company considering that this would play a critical role towards boosting its position in the market significantly.
Intellectual Property Rights
Look With Cook will focus on protecting intellectual property rights through engagement with its legal frameworks as a way of ensuring that it operates within its constitutional boundaries. The company seeks to engage with different stakeholders in the real estate industry, thus, meaning that it may find itself in a position where it would need to define its legal limits. These legal limits will be significant for the company in ensuring that it maintains its intellectual property rights while protecting the interests of its customers.
Research & Development
To help in meeting some of its strategic objectives, the company will focus on research and development as one of the critical approaches that would be of value towards understanding the market or promoting efficiency in its ability to engage in sales. One essential aspect to take note of is that the company operates in a very competitive industry, which translates to high demand for the company to work on repositioning itself effectively with the focus being towards boosting its position. Research and development for the company will focus on two key areas. Firstly, research and development will focus on market research with the focus being towards understanding the trends in the real estate market and industry. Secondly, research and development will focus on customer demand analysis with the emphasis being towards ensuring that indeed the company can deliver based on the needs and demands among its clients in the market.
MARKETING AND SALES
Growth Strategy
The market penetration strategy that the company will focus on is cost leadership. Cost leadership is a strategy in which a company focuses on ensuring that the pricing of its products remains lower when compared to those offered by its competitors (Kobylińska & Cellmer, 2016). Look With Cook, being a startup company, expects to encounter significant competition as part of its engagement in the market, which acts as a clear indication that indeed the company requires a strategy that would attract more clients towards its products. The growth strategy that the company seeks to use in its engagements is the partnership.
The channel of distribution strategy that the company will focus on is the internal sales force strategy in which the company will focus on hiring a sales team of realtors, who will be expected to engage with the customers as part of the sales process. The realtors will work towards ensuring that the company can meet some of its sales targets attributed to their ability to engage with customers. The communication strategies that the company seeks to adopt are an advertisement and personal selling (Hoesli & Lekander, 2008). The company will engage in vast advertising of its products after which realtors will be expected to participate in personal selling while focusing on the benefits that the customers would gain from their investments. Usage of these two communication strategies would act as one of the critical factors that seek to promote business performance for the company (Figurska & Wisniewski, 2016).
Overall Sales Strategy
The company plans to use an internal sales force that would be comprised of realtors with an understanding of the real estate market in Lee County, Florida. The idea of using an internal sales force seeks to ensure that the company is well positioned towards not only meeting the demands in the market but also providing that it progresses regarding capacity to establish itself a leading brand (Kazak, van Hoof, Świąder, & Szewrański, 2017). The sales activities will involve engaging with clients intending to invest in real estate within Lee County where the sales representatives will be expected to provide the clients with a highlight of principal investments. Additionally, this will also mean that the sales representatives will also ensure that they accord the clients visitations to the different projects as a way of boosting their confidence.
Communication Strategy
Internal Strategy
The internal strategy that the company intends to use is the memo. Usage of the memorandum will be a critical communication approach focused on ensuring that the company can meet set out standards regarding the ability to convey messages regarding the performance of the company (Siemińska & Krajewska, 2017). It will be expected that the members of staff will abide by the policies laid out in the memo, as has been presented.
Tracking ROI
The strategy that the company will use as part of tracking return on investment (ROI) is financial reporting. Financial reporting reflects more on ensuring that the company can report on its financial positioning as a way of providing that it highlights critical strategic decisions that would be value for the investors (Temelová, Novák, Ouředníček, & Puldová, 2011). Financial reporting will also help towards highlighting whether the company can meet its market standards based on the set out strategic objectives as part of its market policy approaches (Beł ej, Cellmer, Źr ó bek, & Kovac, 2016).
Assurance of Ethical Practices
To help in creating the confidence that ethical practices are used as part of the marketing and selling process, the company will focus on defining the expected ethical standards for its employees. The ethical standards will act as a measure to ensure that indeed the employees can deliver based on the set out strategic goals (Munteanu, 2017).
FINANCIAL PROJECTIONS
Profit and Loss
Year 1 ($‘000) | Year 2 ($‘000) | Year 3 ($‘000) | |
---|---|---|---|
Sales |
120,200 |
136,500 |
142,400 |
Costs/Goods Sold |
55,000 |
62,000 |
71,600 |
GROSS PROFIT OPERATING EXPENSES |
175,200 |
198,500 |
214,000 |
Salary (Office & Overhead) |
2,500 |
3,100 |
3,500 |
Payroll (taxes, etc.) |
1,500 |
2,000 |
2,200 |
Outside Services |
100 |
700 |
1,000 |
Supplies (Office & Operation) |
950 |
1,450 |
1,850 |
Repairs & Maintenance |
1,000 |
1,600 |
1,800 |
Advertising |
7,500 |
8,000 |
8,300 |
Car, Delivery & Travel |
500 |
1,100 |
1,500 |
Accounting & Legal |
3,500 |
4,000 |
4,200 |
Rent |
900 |
1,500 |
1,800 |
Telephone |
500 |
1,000 |
1,400 |
Utilities |
500 |
1,100 |
1,300 |
Insurance |
1,200 |
1,700 |
2,000 |
Taxes (Real Estate, etc.) |
3,500 |
4,100 |
4,500 |
Interest |
900 |
1,400 |
1,600 |
Depreciation |
100 |
700 |
1,000 |
Other Expenses |
500 |
1,000 |
1,400 |
TOTAL EXPENSES |
25,650 |
34,450 |
39,350 |
NET PROFIT BEFORE TAXES |
149,550 |
164,050 |
174,650 |
Income Taxes (16%) |
23,928 |
26,248 |
27,944 |
NET PROFIT AFTER TAX |
125,622 |
137,802 |
146,706 |
Owner Draw/Dividends |
31,405.5 |
34,450.5 |
36,676.5 |
ADJUSTED TO RETAINED |
94,216.5 |
103,351.5 |
110,029.5 |
Cash Flow Statement
Pre-Startup EST. ($’000) |
Year 1 ($’000) | Year 2 ($’000) | Year 3 ($’000) | |
Cash on Hand |
- |
450 |
131,960 |
279,470 |
CASH RECEIPTS | ||||
Cash Sales |
- |
120,200 |
136,500 |
142,400 |
Collections from CR Accounts |
- |
26,600 |
28,400 |
32,700 |
Loan/Cash Injection |
7,500 |
- |
4,500 |
1,000 |
TOTAL CASH RECEIPTS |
7,500 |
146,800 |
169,400 |
176,100 |
TOTAL CASH AVAILABLE |
7,500 |
147,250 |
301,360 |
455,570 |
CASH PAID OUT | ||||
Purchases |
1,500 |
900 |
1,300 |
1,700 |
Gross Wages |
- |
350 |
700 |
1050 |
Outside Services |
1,000 |
800 |
1,100 |
1,400 |
Supplies |
900 |
1,300 |
1,700 |
2,100 |
Repairs & Maintenance |
1,000 |
850 |
1200 |
1550 |
Advertising |
2,300 |
900 |
1,200 |
1,500 |
Car, Delivery & Travel |
- |
400 |
800 |
1,200 |
Accounting & Legal |
500 |
850 |
1200 |
1550 |
Rent |
1,500 |
1,300 |
1,600 |
1,900 |
Telephone |
100 |
500 |
900 |
1,300 |
Utilities |
100 |
450 |
800 |
1150 |
Insurance |
500 |
800 |
1,100 |
1,400 |
Taxes (Real Estate, etc.) |
- |
400 |
800 |
1,200 |
Interest |
300 |
650 |
1000 |
1350 |
Other Expenses |
- |
300 |
600 |
900 |
SUBTOTAL |
5,500 |
10,750 |
16,000 |
21,250 |
Loan Principal Payment |
1,050 |
1,050 |
1,050 |
1,050 |
Capital Purchase |
- |
1,350 |
1,800 |
|
Other Startup Costs |
500 |
- |
- |
- |
Reserve and Escrow |
- |
1,540 |
1,990 |
2,440 |
Others Withdrawal |
- |
600 |
1,050 |
1,500 |
TOTAL CASH PAID OUT |
7,050 |
15,290 |
21,890 |
26,240 |
CASH POSITION |
450 |
131,960 |
279,470 |
429,330 |
Balance Sheet
Assets | Start Date: January 2017 | End Date: December 2017 | ||
CURRENT ASSETS ($‘000) | ||||
Cash in Bank |
85,550 |
|||
Accounts Receivable |
4,700 |
|||
Inventory |
1,500 |
|||
Prepaid Expenses |
250 |
|||
Other Current Assets |
3,600 |
|||
TOTAL CURRENT ASSETS |
95,600 |
|||
FIXED ASSETS | ||||
Machinery & Equipment |
9,000 |
|||
Furniture & Fixtures |
5,400 |
|||
Leaseholder Improvements |
3,500 |
|||
Land & Buildings |
4,200 |
|||
Other Fixed Assets |
1,000 |
|||
TOTAL FIXED ASSETS (net of depreciation) |
23,100 |
|||
OTHER ASSETS | ||||
Intangibles |
1,400 |
|||
Deposits |
2,100 |
|||
Other |
- |
|||
TOTAL OTHER ASSETS |
3,500 |
|||
TOTAL ASSETS |
122,200 |
|||
Liabilities & Equity | ||||
CURRENT LIABILITIES | ||||
Accounts Payable |
1,600 |
|||
Interest Payable |
1,050 |
|||
Taxes Payable |
3,000 |
|||
Notes, Short Term (due in 12 months) |
5,000 |
|||
Current Part, Long-Term Debt |
4,400 |
|||
TOTAL CURRENT LIABILITIES |
15,050 |
|||
LONG-TERM DEBT | ||||
Bank Loans Payable |
5,200 |
|||
Notes Payable to Stockholders |
5,000 |
|||
LESS: Short-Term Portion |
3,600 |
|||
Other Long-Term Debt |
1,400 |
|||
TOTAL LONG-TERM DEBT |
15,200 |
|||
TOTAL LIABILITIES |
30,250 |
|||
OWNER'S EQUITY | ||||
Invested Capital |
50,000 |
|||
Retained Earnings |
41,950 |
|||
TOTAL OWNERS EQUITY |
91,950 |
|||
TOTAL LIABILITIES & EQUITY |
122,200 |
Break-Even Analysis
DIRECT COSTS |
Fixed Costs ($’000) |
Variable Costs (%) |
Cost of Goods Sold |
175,200 |
30 |
Inventory |
122,200 |
28 |
Raw Materials |
56,000 |
20 |
Direct Labor |
13,600 |
100 |
INDIRECT COSTS | ||
Salaries |
9,300 |
|
Supplies |
6,000 |
|
Repairs & Maintenance |
4,600 |
|
Advertising |
5,900 |
|
Car, Delivery & Travel |
2,400 |
|
Rent |
6,300 |
|
Telephone |
2,800 |
|
Utilities |
2,500 |
|
Insurance |
3,800 |
|
Taxes |
2,400 |
|
Interest |
3,300 |
|
Depreciation |
1,800 |
|
Other Costs |
3,500 |
|
Total Fixed Costs |
421,600 |
|
Total Variable Costs |
1.7 |
|
BREAK-EVEN SALES LEVEL: |
428767.2 |
Financial Assumptions
Assumptions for Profit and Loss Projections
From the table on profit and loss, the assumption that can be made is that the company is expected to make notable profit margins within the first three years of operations. The ability of the company to make profits during the first three years would mean that indeed the company is worth investing attributed to its ability to match set out investment expectations.
Assumptions for Cash Flow Analysis
The assumption that can be made concerning the cash flow is that the company will experience a significant increase in expenses within the first three years. However, it is essential to take note of the fact that this will not have any significant impact on the profit margins attributed to the projected increase in sales margins.
Assumptions for Balance Sheet
The balance sheet for the company suggests that the company would be in a position to balance its assets when compared to its liabilities. That is important towards ensuring that the company can break even while realizing a return on investment (ROI). From the analysis, it is clear that the company will be in a better position to achieve ROI within three years of its operations.
Assumptions for Break-Even Analysis
The break-even analysis suggests that the company will be in a position to break even on the investments within a margin of 1.7%. The fact that the company seeks to build its strategic location effectively means that indeed it is a viable platform for attracting more investment in a bid to defining growth.
References
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U.S. Small Business Administration. (2017). Business Guide . Retrieved from https://www.sba.gov/business-guide
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