The sigma six is a set of adaptive and innovative methodologies that are used in improving the operations of corporate processes. The Motorola Corporation originated them in 1986. The methodologies have since changed and have been utilized to enhance improvements in business by formulating strategies that reduce the defects in the manufactured products. According to Pyzdek and Keller (2014), there are two methodologies employed by the six sigma including the DMAIC and DMADV as the tools for examining various aspects of business processes. The two methodologies view the business through different lenses simultaneously hence addressing them separately. Each has got its own set of goals and guidelines that improve the processes of business through statistical tools of data collection.
The DMAIC is most applicable to the field of manufacturing and production and includes various stages. The first stage is to define which identifies the processes that are supposed to be examined. The measure, the second stage, gives a platform for data recording and use of metrics to enhance efficiency and effectiveness. Thirdly, the analyze step invites individuals to apply thinking skills to study data and clarify various goals. 'Improve,' is the fourth stage that sets a stage for improvement and alignment with the goals of the organization. Finally, the control stage seeks to create a system of checks and balances to monitor developments in the sector of production. On the other hand, the DMADV is another set of six sigma that has its separate stages. The 'define' stage gives a solution on the customer needs with regards to a product or a service. The 'measure' stage employs electronic data in the determination of the needs of the client. Analyze stage also utilizes metric values to meet customer demands, while the design stage improves business processes to align with customer needs. Finally, verify stage creates tests that check if the specifications of the client are met.
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The sigma six methodologies have several benefits. The first advantage of the sigma six methodologies is that it uses an approach that is customer driven. It is a process that is geared towards customer satisfaction. Secondly, the sigma six processes interrogate the whole procedures instead of focusing on the outcome as in the case with other approaches. Another advantage is that the methodologies are proactive instead of reactive hence prevent the occurrence of a defect even before the process starts. It also seeks to address improvements even before the onset of shortcomings.
A Green Belt is six sigma denotes an individual who takes a part-time work on projects. They can either be a team member or a project leader of either a simple or complex project. The Black Belt, on the other hand, works on a full-time basis on improvements and might not necessarily be an expert in the field under study ( Evans & Lindsay, 2014). Thirdly, the Master Black belt often takes a leadership position as the keeper of the entire sigma six processes. They can also serve as the advisors to the business unit or executive. Among the qualifications of a Green Belt include communication skills and knowledge in data analysis. A member of the Black Belt must show technical and managerial skills, a good understanding of psychology, and excellent writing and communication skills. The Master Black Belt holder must be innovative and creative and should also have mentoring capabilities.
Sigma six teams work on a variety of areas in an organization. Their first duty is to determine the problem of an organization and develop ways to mitigate them. The team is also tasked with analyzing various forms of data which can be used to find solutions to various problems facing a company. The team also carries out innovative and creative analysis that can improve the technological capacity of the company. The team is also tasked with the duty of training employees to adhere to the tenets of the sigma six processes.
In conclusion, six sigma relates to the customers' point of view and quality improvement. The processes involved in the methodologies are inclusive of opinions from various sectors. It seeks harmony among divergent views ensuring that consensus is arrived at. The customer's perspective is particularly important in ensuring that the organization remained focused on their cause. On the other hand, quality improvement ensures that the client remains happy hence increasing their satisfaction.
References
Evans, J. R., & Lindsay, W. M. (2014). An introduction to Six Sigma and process improvement . Cengage Learning.
Pyzdek, T., & Keller, P. A. (2014). The six sigma handbook (p. 25). New York: McGraw-Hill Education.
