Emory University Healthcare needs to be transformed into an efficient as well as a competent healthcare institution. In efforts to achieve efficiency and effectiveness at the institution, three strategies have been identified with accompanying action steps to work towards achieving the strategy.
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Strategic Area of Concern 1: Use of outdated technology |
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Strategy: Purchasing new and modern technology for use within the facility and train staff for successful implementation of the technology to improve efficiency in care provision. |
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Action Step: Benchmark on the modern technology used in the healthcare industry. In-charge- the institution's IT manager, nurse leader, and medical superintendent Time- seven days. |
Action Step: Evaluate the market price for modern machines and technology. In-charge- IT manager, nurse leader, medical superintendent, and chief finance officer Time- one week. |
Action Step: Purchase, installation, and training of staff on the use of acquired technologies. In-charge- CEO, IT manager, nurse leader, medical superintendent, and chief finance officer Time- within one month. |
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Strategic Area of Concern 2: Impecunious patients who are unable to bear the rising cost of care |
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Strategy: Reduce cost of care to accommodate clients from different social and economic classes |
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Action Step: Eliminate the fee-for-service payments, link with insurance companies In-charge- CEO, chief finance officer, board of directors Time- one month. |
Action Step: Evaluate the labor and non-labor expenses In-charge- chief finance officer, nurse leader, the human resource manager Time- one and a half months. |
Action Step: Empowering patients to gain more control for their health status through outpatient care rather In-charge- nurse leader, nurse practitioners Time- twice every week for three months |
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Strategic Area of Concern #3: Coping with the different needs of a diverse demographic |
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Strategy: Training and employing care providers from different backgrounds to meet the diverse client needs. |
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Action Step: Develop care provision frameworks, train practitioners on how to implement the frameworks In-charge- medical superintendent, nurse leader Time- three months |
Action Step: Link and work with the linguistically and culturally appropriate care partners In-charge- nurse leader Time- two months. |
Action Step: Provide appropriate health information technology In-charge- CEO, nurse leader Time- three months |
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