The Boeing 737 is ranked best-selling aircraft, having sold over 15,000 planes worldwide. The problem with Boeing began approximately ten years ago after Airbus announced an upgrade to the A320. Boeing rushed to the market and responded with the 737 MAX, which was similar to that of the predecessor. The pilot only required to undergo 2.5 hours of iPad training to fly the new model, which was not adequate time. Various regulators show that the two Boeing 737 Max jets in Indonesia and Ethiopia crashed from a similar reason for the malfunctioning of an automated machine that was installed to keep the plane from stalling.
The two fatal accidents caused by Boeing max resulted from failure to adequately attain the maneuvering characteristics augmentation system (MCAS) software (Johnston & Harris, 2019) . The company failed to adequately train the pilots on the MCAS, automated software that was at the heart of inquiries. According to Wendel (2019 ), the system had a single point of failure, which made it more aggressive and powerful by the late designing process. Boing failed to explain to the pilots of Lion Air and Ethiopian Airlines how MCAS regulators operated ( Glanz et al., 2019) . Indonesian investigators for the Lion Air crash blamed Boing for introducing MCAS software and failed to instruct airlines and crews on how to override the software in case of malfunction. Also, the Federal Aviation Administration could not analyze the features and operation of the new Boeing plane. Although the technology was of benefit to the company, Boeing discounted the human factor component in technology. 737 MAX lacked a synthetic airspeed sensor since it was tied to a single AOA sensor ( Glanz et al., 2019) . The company introduced a tsunami alert system despite having inadequate knowledge of how powerfulness. The high technology required a high cost of maintenance to ensure the safety system which Boeing rejected, leading to the occurrence of two deadly crashes.
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Advancement in technology is playing a significant role in the aviation industry. Enhancement in technology has positively improved aviation through the Internet of Things, Prescriptive Maintenance Looms, cloud computing, drones, and several others ( Valdés et al., 2018) . Although the industry has benefited from the technology, it has, in some way, causing harm to the industry. Cybersecurity is a major issue of concern due to rising terrorism who can easily hack the system and cause damage. According to Johnston & Harris (2019), c omplexity and too human technical computer software like MCAS in Boeing are affecting the effective operation of aviation, especially where the personnel is not trained on the modern technology.
References
Johnston, P., & Harris, R. (2019). The Boeing 737 MAX saga: lessons for software organizations. Software Quality Professional , 21 (3), 4-12.
Valdés, R. A., Comendador, V. F. G., Sanz, A. R., & Castán, J. P. (2018). Aviation 4.0: more safety through automation and digitization. In Aircraft Technology . IntechOpen.
Wendel, W. B. (2019). Technological Solutions to Human Error and How They Can Kill You: Understanding the Boeing 737-Max Products Liability Litigation. Cornell Legal Studies Research Paper , (19-47).
Glanz, J., Lai, K., & Wu, J. (2019). Why Investigators Fear the Two Boeing 737s Crashed for Similar Reasons . Nytimes.com. Retrieved 22 April 2020, from https://www.nytimes.com/interactive/2019/03/13/world/boeing-737-crash-investigation.html?mtrref=undefined&gwh=7233D6EFEA745487F0757AD98E061864&gwt=pay&assetType=REGIWALL.
