The Health Care Leadership Self-Assessment

NCHL Competency	Rating (1–9)	Situation	Task	Action	Improvement on each competency	Result (1–5)	Outcome Rating (1–5)
Accountability: Confront performance problems.	Baseline =3  Current = 6	Moments of Indecisiveness in the early stages of my leadership development	Developing leadership stability and integrity	Conducted studies and research on leadership, identified role model and self-actualization techniques  Planned, conducted and reported research project that was a complex process	I have improved in my ability to confront complex tasks at various levels	3	4
Achievement Orientation: Set and work to meet challenging goals.	Baseline = 4  Current = 7	Working with an underperforming team	Motivating and directing the team	Organized team meetings in which we did set goals and plans  Cooperated with community based programs and participated as a regular team member  Joined groups in the institution and contributed thoughts and experience	Today I am capable of setting goals, objectives and plans how to achieve those goals within the set time	4	4
Change Leadership: Challenge the status quo.	Baseline =5  Current = 8	Introducing new work models and structure in the team	Reassigning tasks, communication paths and modifying team objectives	Applied Kotter’s 8 step model and managed to introduce the change  Conducted further studies on change models	Change is a complex process but I have gained skills from the Kotter’s change model especial the creation of change urgency which is a foundation for getting the team to accept and corporate during the change process	5	5
Collaboration : Encourage others.	Baseline =4  Current = 8	Working with a divided team	Getting the team to work together	Introduced motivating factors such as appreciation, book gift for best team player and promotion within the group hierarchy	Team work is an effective way of performing multilevel tasks. I have learned to exercise charismatic leadership skills to motivate team members to corporate and feel good about their work and themselves	3	4
Financial Skills : Evaluate financial analyses and investments.	Baseline =3  Current = 6	Reporting on expenditures on career projects	Getting every department to account for their expenditures in time and accurately.	Developed a reporting window and format  Completed research that involved use of funds  Established expenditure program for my regular spending and finance management goals	The project management process has reminded me and added new skills on finance management. I have learned to plan for an entire project through segmentation and budgeting for each segment and finally keeping record for each level and finally reporting whether the funds were spent properly.	3	3
Impact and Influence: Use indirect influence.	Baseline =2  Current = 7	Influence others through charismatic leadership strategy	Imputing in others the skills, willingness, and desire to work with me, as a team and in individual capacity through an exemplary leadership strategy.	Exercised self-accountability and positive influence on others as a role model	Leader involvement is very significant, as I have come to learn and practice. It is important to empty self and get ones hand involved with the team. This skills and lessons I have learned through the course and the project	4	3
Information Seeki ng: Conduct research to maintain knowledge.	Baseline =4  Current = 8	Balancing work and private studies	Acquiring new knowledge appropriate for my profession and general life principles	Online and library studies and group discussions  Conduct research project	I have learned to inquisitive, determined, and detailed, through working and redoing the work where the examiner marked mistakes. Also, I have learned to seek for others opinion before engaging in risky, new and complex tasks.	4	5
Initiative: Take action on long-term opportunities.	Baseline =4  Current = 8	Improving team performance by working on long term opportunities such as peer conferences attendance, membership registration to healthcare groups and boards	Getting myself and team to identify, track and take action on long term opportunities	Registered for peer conferences, and attended other health service bodies  Attended extracurricular trainings  Participated in clubs	Throughout the program, I have learned the importance of schedule. I have learned to seek for opportunities to improve my abilities, skills, knowledge and those of people I work with.	5	5
Innovative Thinking: Apply "tried and true" concepts or trends.	Baseline =5  Current = 7	Applying learned theories to practice	Enhancing patient-nurse interactions, improving team members cooperation and motivation and applying working leadership theories	Applied leadership and nursing theories and models  Exercised team leadership	The application of tried and true concepts have become invaluable to my progress. the concepts have come in handy in decision making process and problem solving	4	4
Interpersonal Understanding : Commit to understanding others.	Baseline =3  Current = 6	Setting aside personal ambition and pride to develop the best in associates and team	Engage in interactive and social moments with others and apply keen listening to understand the motives and situations that influence others to act	Exercised awareness of other people’s needs.  Engaged in group and social activities	Throughout the program, I have understood the value of understanding others to better enhance corporation and service delivery	3	4
Organizational Awareness: Adapt actions to climate and culture.	Baseline =4  Current = 9	Understanding patient culture and other people, especially team, in accomplishing fruitful relations and discharge of responsibilities	Exercising caution and awareness in all cases	Observation to learn others and have them express how they would want to be approached in case of misunderstanding	the program has improved my ability to understand organizational operations and how to achieve sustainability through corporation with various stakeholders	2	3
Performance Measurement: Monitor a "scorecard" of quantitative and qualitative measures.	Baseline =3  Current = 5	Measuring team performance with respect to team goals	Monitor a "scorecard" of quantitative and qualitative measures to determine the organization and team direction and provide suggestions	Determine the measurement scale and quantification technique  Conduct research project	The process enabled me to understand how to measure the outcome a research could have on the organization, clients and the relationship between the clients and the organization.  A research process should be able to enhance productivity through improved service delivery	4	4
Process Management & Organizational Design: Benchmark best processes and practices.	Baseline =5  Current = 7	Reviewing organization structure and design that affects process management and developing better alternatives	Benchmark best processes and practices	Identified best benchmarking strategies and application of results for better organizational change  Conduct research project	After the project, I have learned important skills in planning, conducting, analyzing, reporting and assessing a project which is essentially a process management  Also, I have learned how organizational design affects the access of information which boils down to bureaucracy. Leadership integrity is significant in all levels.	3	4
Project Management : Provide project oversight and sponsorship.	Baseline = 6  Current = 8	Managing projects	Provide project oversight and sponsorship	Understand and apply project management tools  Complete research project	After the project, I have learned important skills in planning, conducting, analyzing, reporting and assessing a project which is essentially a process management	3	3
Self-Confidence : Take on challenges.	Baseline =4  Current = 7	Taking on challenging tasks involving decision making and	Assessing situations and deciding appropriately	Applied decision-making tools and self-esteem development strategies such as self-talk and role models  Practiced more public interactions, speeches and social interactions	My public speech delivery skills, socialization and self-confidence improved tremendously	4	4
Self-Development : Pursue long-term personal development.	Baseline =6  Current = 8	Identifying the main area of focus for present and future development and self-satisfaction	Pursuing long term personal development	Reviewing personal goals, objectives, schedule,and opportunities	I have obtained skills in financial, social, organizational, public relations and career development among others	4	5
Strategic Orientation: Conduct environmental scanning.	Baseline =4  Current = 7	Understanding the gaps and opportunities for team and personal developments provided within and around the organization	Conducting environmental scanning for new opportunities	Organized for brainstorming sessions and environment analysis  Conducted interviews with colleagues to discover new opportunities	Environmental scanning was significant in identification of development opportunities that have harnessed my capabilities along diverse paths	3	4
Team Leadership : Demonstrate leadership.	Baseline =5  Current = 7	Leading team	Managing the team to achieve its objectives through the input of every member	Exercising situational and charismatic leadership skills  Leading teams	Team work is an effective way of performing multilevel tasks. I have learned to exercise charismatic leadership skills to motivate team members to corporate and feel good about their work and themselves	4	4
Communication Skills : Communicate in a clear, logical, and grammatical manner.	Baseline =4  Current = 6	Communicating to groups, team and completing projects	Develop my grammar and communication skills	Conduct frequent public speaking, writing skills, and listening skills	I have learned to deliver both public and written addresses.  As part of the project, report writing has helped me to get my writing skills together	4	4

NCHL Assessment 

Personal progress towards developing NCHL 

My Baseline competency rating at the start of the project was low in all the areas. The lowest rating was 3. Later on, I managed to improve in my ratings to the point of scoring 9 which the highest point. The development experience was challenging and required the will to be outgoing. Nonetheless, the experience enabled me to develop financial, leadership, listening, group work, team work and project management skills. 

During the course, I have had to work with teams, manage projects and attend education programs. The various programs contributed to the development process. 

NCHL leadership competencies 

I have exercised Team leadership at various levels. The positions enabled me to develop self confidence in helping the team move forward in difficult situations. At other instances, I exercised tact and self confidence in determining the best approach to manage heath situations. 

Outcome 

The outcomes were impressive. In some cases, the outcome rates were 5 which demonstrate a high level of competency and satisfaction. It was in four scenarios that the outcomes were 3. The people and departments I worked with at the community level, health facility and academic work gave positive feedback on how their experience working as a team and with me was. 

Career Path 

During the course, I manifested ability in team work and team management. In my career path I would like to pursue Human Resource management in the health sector. This path will help me to enhance my leadership skills and achieve my goals. 

Personal progress 

Part 2: Personal Development Plan 

Insights Gained From the Capstone Project and Future Applications 

The project has been a mind and an eye-opening activity. I have learned special skills in handling others as well as myself. The need for strict discipline in time and relations with others has come up repeatedly in the process. Obtaining commendation from vital community care could not have been possible if it were not for discipline. This virtue transcends into other qualities that are essential to professionalism such as teamwork and project management. 

Future Application 

Knowledge gain is a progressiveevent. It does not necessarily need to be in academics but other lines of work and life. Knowing what one wants and how to get it, especially information, is critical to the growth and development of the person and the area of specialization. The knowledge andskills obtained in the research have equipped me with the abilityto conduct future analysis in my career path as well as other areas of interest. I have learned the need for strict adherence to schedule, and focus on the project. As a professional in the health care setting, I intend to apply the virtues and skills gathered from the exercise to influence, positively, the life of colleagues, organization, and the discharge of duty to obtain satisfaction and accomplishment. 

Challenges and Strategies 

The accomplishment of the project was delayed by several challenges. The main obstacles were the complexity of the project, the short period within which it had to be completed and scarcity of resources. 

The complexity of the project 

The project was scope was broad. The amount of work to be accomplished was discouraging thereby resulted in low morale. The project was fragmented into specific tasks to be achieved and make a whole cycle of managing the size appropriately. Project segmentation is a practical approach to managing a larger load of work (Hass & PMP, 2008; Alderman, Ivory, McLoughlin & Vaughan, 2013). The sections were organized based on the nature of work to be accomplished; identification of the research problem to be tackled, sources of information, data sources and collection strategy, analysis, and presentation. 

Time 

I had limited time to accomplish each of the segments. Effective time management skills require a proper schedule and discipline (Cook, 2011; Best & Krueger, 2004 ; Forsyth,2003). To manage the various sections and even visit vital community care for their consent and data collection, I had to assign complex tasks much time and simple ones lesser time. This had to be accomplished by balancing the project requirements and other side duties and responsibilities. 

Scarcity of resources 

The project relied heavily on online materials. Even though there are numerous materials online, one can hardly get enough materials that are credible, peer-reviewed and meets the needs of a project. Internet search is complex, and one has to be watchful for erroneous materials (O'Dochartaigh & Dochartaigh, 2007). Thiswas accomplished by relying on the NCBI website supported by the government as the primary source of journals. The materials had to be sorted out using keywords to simplify the search process, which was also complex and time-consuming in some instances arriving at worthless materials. 

Conclusion 

The challenges and lessons learned from project initiation to completion have been an insight and opportunity to develop essential skills. The virtues and skills obtained and the strengths gained from the exercise will be in vain if they lack a place in the future of my career. The success of the work was chiefly a result of teamwork; engaging the professor, vita community-care staff, colleagues and others. Through it, I am better placed to handle future projects. 

References 

Alderman, N., Ivory, C., McLoughlin, I., & Vaughan, R. (2013). Managing complex projects: networks, knowledge, and integration. Routledge. 

Best, S. J., & Krueger, B. S. (2004).  Internet data collection (No. 141). Sage. 

Cook, S. (2011).  Essential time management and organization: A pocket guide . IT Governance Publishing. 

Forsyth, P. (2003).  Successful time management(Vol. 54). Kogan Page Publishers. 

Hass, K. B., & PMP, K. B. H. (2008).  Managing complex projects: A new model. Berrett-Koehler Publishers. 

O'Dochartaigh, N., & Dochartaigh, N. Ó. (2007).  Internet research skills: how to do your literature search and find research information online . Sage.