Annotated Bibliography
Adams, P. (2005). Update to the IT asset management maturity model. Gartner Research, Gartner Incorporated .
The author focuses on the updated ITAM maturity model and the potential benefits it possess for organizations that implement it. The author analyzes the IT asset maturity model as it was presented in the past and discusses the updates it has encountered over time. Her analysis indicates great improvements in the model which indicate great potential for organizational development. The author indicates that with the implementation of the updated ITAM maturity curve, organizations can propel themselves towards savings in costs, the creation of value, and numerous other efficiencies. The text is important for the current project as it focuses on how the ITAM maturity curve has improved over time. It will ensure to provide sufficient information on these changes and the benefits they pose for organizations that engage in IT asset management. It will further help highlight how organizations can implement these changes to ensure that ITAM works in their overall organizational growth.
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Ajdari, J., Abdullai, A., Zenuni, X., Raufi, B., &Ismaili, F. (2017). Definition and implementation of procedures for IT assets managing. Research Journal of Business and Management, 4 (2), 221-226.
Ajdari et al. recognize the many costs that come with the manual management of information technology assets in the organization. Some of the disadvantages they identify include the high risk of making mistakes, such a system being overly costly and being time consuming. They recognize that it is crucial for companies to have in place solutions that will help manage software and hardware in information to promote strategic decision making, to maintain control and to promote accountability. They conclude that an organization with an efficient ITAM is one that demonstrates reduced costs and the prevention of mistakes. The source spells out important information on the consequences of an organization lacking an efficient ITAM system and further demonstrates the benefits that will be experienced once such a system has been implemented. It will therefore help shed light on how the organization will lose in case an ITAM strategy is not in place and the likely benefits in the instance the organization has such a strategy in place.
Capgemini. The Landscape of Asset Management Information Systems . Capgemini.com. Retrieved 23 May 2020, from https://www.capgemini.com/gb-en/wp-content/uploads/sites/3/2017/07/29909-14-asset_management_information_systems_web_14_oct.pdf.
The work looks at aspects of asset management and how information technology plays into these to make ITAM successful for businesses. The authors ensure to conduct an analysis of asset management as a separate concept from information technology. The work then shows a further analysis of how information technology perfectly merges with asset management to ensure organizational success. The source further shows how ITAM plays different important roles in various aspects of the company. These include human resources, supply chain, operations, maintenance and engineering and much more. As a source of information, the article explores aspects of asset management and information technology as separate concepts before merging the successfully. This characteristic will help provide information for the current project on how these two aspects are related. It will also help shed light on how ITAM impacts different departments and players in an organization.
Commonwealth of Virginia. (2009). Information technology systems asset management guideline . Vita.virginia.gov. Retrieved 23 May 2020, from https://www.vita.virginia.gov/media/vitavirginiagov/it-governance/psgs/pdf/SEC51800_ITSystems_Asset_ManagementGuideline.pdf.
The source presents a guideline on the development and implementation of efficient ITAM systems for organizations. The authors recognize that ITAM is a crucial part of any organization as it immensely helps in the promotion of privacy, the maintenance of an accurate inventory, the protection of software and hardware assets for the organization and in the licensing of information. The article further presents information on the development of an efficient ITAM policy to help organizations identify the direction this aspect of operations needs to take. The article is appropriate for the current project as it further explains that functions that can be successfully played by an ITAM strategy. It will help identify information on how ITAM contributes to overall privacy issues in the company and the position it takes in other matters like the protection of varied organizational assets. It will contribute to the identification of the crucial roles played by ITAM towards the holistic development of departments in the organization and the promotion of security and privacy.
de Mesa, L. D., Fleras, A. M., Pagdato, K. P., & Yu, M. R. B. (2014). Design and development of an intranet-based IT asset management system with mobile application. International Journal of Innovation, Management and Technology, 5 (6), 460.
The authors identify that IT asset management is a tedious but crucial task for any organization. They recognize that this process will result in numerous costs for the organization and will consume an immense amount of time. The authors further identify that it is necessary for the organization to be well prepared to manage any hardware, software or information issues throughout the life cycle of any IT asset. The article identifies numerous mobile applications that can be used to ensure that IT asset management is maintained at the required levels. The source is important for the current project as it contains information that will help understand the holistic development and process of ITAM. It will further help identify how crucial ITAM is for the business as the current research question calls for. It will immensely inform the current project thus contribute to the making of conclusions on the importance of ITAM in organizations.
Haider, A. (2011). IT enabled engineering asset management: a governance perspective. Journal of Organizational Knowledge Management , 2011 , h1-12.
The author analyzes the basic requirements for successful ITAM for any organization. The scholar is careful to note that such a process requires sufficient information and will be highly dependent on varied technologies to ensure successful implementation. The work identifies that such technologies and information are crucial in the collection, analysis and storage of information that would directly impact any software, hardware or other assets in the organization. A primary point of concentration for the article is on these technologies and how they impact on IT asset management. The writer concludes that even when focusing on these technologies, organizations should not consider them as technical components but as issues in resource management, value delivery, risk management and strategic alignment. With the focus on informational technologies crucial for IT asset management, the article provides crucial information that will help the project identify how these technologies contribute to the overall purpose of ITAM in organizations. It will therefore contribute to the overall identification of the importance of ITAM.
IBM Knowledge Center. User and business benefits of Asset Management for IT . Ibm.com. Retrieved 23 May 2020, from https://www.ibm.com/support/knowledgecenter/SS2JEC_7.2.0/com.ibm.itam.doc/overview/c_user_and_business_benefits.html.
The article focuses on ITAM strategies as they are implemented by IBM. It provides a detailed explanation of the asset management process and the important issues one needs to consider to ensure that ITAM is successfully implemented. The article recognizes that for the assurance of success, the organization needs to be cognizant of all the aspects surrounding the assets available for the organization. Such information will include the type of assets available, their use, their licensing and much more. The article further recommends for the consideration of the financial aspects of these assets. They include whether the asset is leased or purchased, whether it is fully depreciated, how its maintenance will be paid for and much more. By considering these and more aspects of IT asset management, an organization can efficiently implement this process. The article is relevant for the current research since it provides a working example of ITAM in an organization and provides strategies for is successful implementation.
Mohan, V. (2013). It asset management benefits & best practices. SolarWinds Worldwide LLC White Paper .
The author recognizes the ever growing space that is information technology and recognizes that even as users continue to rise, so do IT assets. These assets will be in the form of software and hardware and system admins in the organization are placed with the task f managing these assets. The author further recognizes that even when issues will be expected in matters IT assets, efficient administration will ensure that such issues are minimized. The author explores ITAM for both software and hardware and further presents the reader with varied benefits of ITAM. These benefits include the ability for the organization to gain control over its IT inventory, the promotion of the management of asset lifecycles, planning and procurement forecasts for strategic inventory and the promotion of increase accountability in the organization. The article mentions numerous benefits of ITAM which makes it a great source of information on its importance.
Nel, C. B. H., & Jooste, J. L. (2016). A technologically-driven asset management approach to managing physical assets-a literature review and research agenda for'smart'asset management. South African Journal of Industrial Engineering , 27 (4), 50-65.
The authors identify that the commercial world is becoming smart by the minute which means that technological advances are at the forefront in this revolution. As things are rapidly moving towards and gradually becoming extremely dependent on technology, it is becoming more difficult for organizations to maintain an efficient physical management of assets. The authors therefore recognize the crucial place occupied by ITAM in modern organizations. It would be somewhat difficult for organizations to maintain traditional strategies for asset management when many if not all activities in the organization and governed by technology. ITAM provides efficient guidelines of how such aspects of the organization can be successfully handled. The work presents a clear picture of why ITAM is important for any organization looking to gain influence in its market. It therefore presents a rich source of information that will help answer the questions asked in the current project.
Queensland Government. (2019). ICT asset management . Ppr.det.qld.gov.au. Retrieved 23 May 2020, from http://ppr.det.qld.gov.au/corp/ict/management/Procedure%20Attachments/ICT-asset-management/ICT-asset-management-procedure.pdf.
The article delves into issues of information communication technology and asset management. The primary issue in the work is on the lifecycle of ICT asset management and how organizations can promote such practices. The article further recommends the merging of ICT asset management with the expectations of customers and the community at large. The article ensures to spell out aspects of the asset management lifecycle that would make it easier for the reader to follow through and identify what they are. Some of these aspects include prior planning before asset replacement, the identification and documentation of assets throughout its IT asset management lifecycle. The article also recognizes the place of asset owners and their role in the lifecycle. The article sheds light in the IT asset management lifecycle and all aspects involved therein which provides the opportunity for one to identify how ITAM may impact an organization. It would therefore be useful for the current project as it highlights various functions played by ITAM.
Sahid, A., Maleh, Y., & Belaissaoui, M. (2018). A practical agile framework for it service and asset management ITSM/ITAM through a case study. Journal of Cases on Information Technology (JCIT) , 20 (4), 71-92.
The authors delve into recommendations for effective strategies in ITAM and ITSM. The authors recommend agility as one of the strategies that work in ITAM even for the most complex organizations. They further recommend continued innovation by the IT department to ensure that lasting transformations are maintained in the organization. The scholars go ahead to provide recommendations on practical agile frameworks that organizations can adopt especially when deal with ITAM. The article presents information on agile ITAM strategies organizations can implement and this also includes why ITAM in general would be important for any organization. It therefore answers the project’s question to a great extent.
Stone, M., Irrechukwu, C., Perper, H., Wynne, D., & Kauffman, L. (2018). IT Asset Management (No. NIST Special Publication (SP) 1800-5). National Institute of Standards and Technology.
The authors begin by recognizing the place of physical asset management but also explain how adoption of such a strategy without the involvement of technology may not be as efficient as an organization would expect. They therefore recognize that an ITAM solution that will be effective needs to combine the physical aspects of asset management and virtual strategies to ensure that all aspects of ITAM are covered. The scholars further recommend that this strategy would need to be able to answer the what, where and how questions concerning the assets in questions. They recognize some of the roles of ITAM as the enhancement of visibility for security analysts and this then promotes operational security and ensures that assets are better utilized. The article looks at what an efficient ITAM solution should be and also presents why such a solution would be important. It will therefore provide rich information for the project at hand.
U.S. Nuclear Regulatory Commission. (2016). IT Asset Management Policy . Nrc.gov. Retrieved 23 May 2020, from https://www.nrc.gov/docs/ML1630/ML16309A561.pdf.
The organization identifies why it would be crucial for the management of IT assets to be effective throughout the five stages in asset management lifecycle. These include the planning stage, acquisition, deployment, asset management and retirement. It recognizes the importance of a central asset management repository that would help promote accountability for software and hardware assets. The article further recognizes the importance of an IT asset management policy which would help ensure that the organization has the needed strategies for ITAM in place and further promotes accountability. The report by the U.S. Nuclear Regulatory Commission (NRC) presents a clear example of ITAM solutions implemented in an organization and the impact they have on its overall operations. The source will therefore help identify why ITAM would be crucial for any organization through how it works for NRC. Its successes and shortcomings further present areas to argue on to ensure that the project maintains an argumentative point of view.
White, S. (2019). IT asset management (ITAM): A centralized approach to managing IT systems and assets . CIO. Retrieved 23 May 2020, from https://www.cio.com/article/3437476/it-asset-management-itam-a-centralized-approach-to-managing-it-systems-and-assets.html.
The author delves into ITAM and describes the role the IT department has in promoting this aspect of the organization. The scholar further identifies that any ITAM strategy that looks to be successful needs to be accompanied by a quick view of every asset present in the organization. Further, the author recognizes that ITAM will primarily focus on the reduction of organizational costs through reducing wastes by managing the organization’s disposal assets, enhancing the company’s control on its IT environment and the tracking of assets. The author engages in an efficient analysis of ITAM and its role in organizational development. Therefore, the source presents information that largely contributes to the identification of why ITAM is important for organization. It therefore fits well with the needs of the current project.
Witt, A. J. (2019). ITAM in the ascendency: Strategic stakeholder management .https://www.itassetmanagement.net/wp-content/uploads/2019/09/ServiceNow-Strategic-Stakeholder-Engagement.pdf
The author conducts a review on previous works done on ITAM and recommends that the concept is in ascendency for organizations. The scholar is cognizant of how organizational leadership has realized the place of digital transformation and is therefore focusing on implementing this concept in organizations across the world. The author further connects the role played by ITAM teams with the contribution they make towards strategic decision making in the organization. It is undeniable that with the current advancement in technology, ITAM contributes immensely to organizational success. ITAM presents the channel through which companies can improve their services and recognize opportunities for innovation. The article presents crucial information on ITAM and its place in the organization. It is therefore useful for the current project as it outlines why ITAM helps keep organizations afloat and immensely contributes to holistic organizational success.