Stakeholders are persons or entities who are linked to an organization in a way that their actions directly impact the decisions and performance of the organization. Stakeholders not only impact but can also be impacted by the performance of an organization (Marquis, & Huston, 2017) . The two categories of stakeholders are internal and external stakeholders. External stakeholders are either impacted or impact an organization. They include clients, suppliers, licensing bodies, and competitors. Their importance is to issue legal permission for operations, provide demand for goods and services of an organization, supply organizations with necessities, and to offer healthy competition that leads to improved service delivery. Internal shareholders are employees of an organization. They provide services aimed at achieving the goals of an organization ( Marquis & Huston, 2017 ; Concannon et al., 2014).
Stakeholders at my workplace
At my workplace, internal stakeholders are the medical staff, catering staff, security staff, administrative staff, and the logistics staff. External stakeholders are the patients, suppliers of drugs and accessories, competitor hospitals, home caregivers, and the local authority (King et al., 2016).
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Effect of stakeholders to my organization
All the stakeholders are supportive of our organization. This includes our potential competitors, home caregivers, and hospitals, who frequently send referrals to our organization as a sign of support and cooperation.
Source of power for each group of stakeholders
Internal stakeholders' source of power is their knowledge and experience to provide quality services. External stakeholders, like the local authority, exercise their power from the governing rule of law. Patients' freedom of choice is their source of power.
Groups with authority
External stakeholders like the local administration and licensing bodies have the authority to issue permits and monitor the activities of the organization. They may issues commands and directives in cases of noncompliance with the law. Departmental heads within the hospital are internal stakeholders with authority. It’s within their powers to issue orders to the staff working under them.
References
Marquis, B.L. & Huston, C.J. (2017). Leadership roles and management functions in nursing: Theory and application (9th ed.). Philadelphia, PA: Lippincott, Williams & Wilkins.
Concannon, W. T., Fuster, M., Saunders, T., Patel, K., Wong, B. J., Leslie, K. L., & Lau, J. (2014). A systematic review of stakeholder engagement in comparative effectiveness and patient-centered outcomes research. Journal of General Internal Medicine , 29 (12), 1692-1701. doi: 10.1007/s11606-014-2878-x
King, J. R., Garrett, N., Kriseman, J., Crum, M., Rafalski, M. E., Sweat, D., Frazier, R., Schearer, S., & Cutts, T. (2016). A community health record: Improving health through multisector collaboration, information sharing, and technology. Published online, 2016 Sep 8. doi: 10.5888/pcd13.160101
