A. Summarize the main approaches to team evaluation. Discuss why measurement is important. Assess what are the potential problems and biases with team evaluations.
There are three main team evaluation approaches that are important in assessment of various aspects of a team. In traditional individual evaluation approach, analysis of the performance of the individual with the aim of enhancing growth and rewarding excellence of the individual. Team member evaluation approach makes an assessment of the contribution of someone to the overall team performance, while evaluation of the team approach provides an outlook on the collective outcome of team in achieving it goals effectively. The nature of the organization and task involved should be the determinants in choosing the type of evaluation.
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Measurement in team evaluation, enables the quantification and visualization of goals enhancing focus on specific outcomes. It also gives credibility and provides a fairness outlook to the results of the evaluation process. Team evaluations however may lead to competitiveness and become a hindrance to teamwork. Bias in assessment is another problem that often arises usually in the form of scapegoating in cases of failure, halo effect in cases of success and reciprocity bias when team members are rated positively.
B. Summarize the key types of reward approaches for teams and for individuals? Which approach might be the best fit for your team and why? Consider are there any hazards or challenges related to awards.
Rewarding as a form of incentive for good performance may be based on four approaches; individual, organizational, team and hybrid. Individual approach focuses on giving incentive to individual members of the team, while in organizational approach, profits are shared among all members of all teams. Team or group approach incentivizes the team for performance, whereas hybrid, is a mix of individual and team approaches. My team is best suited for team or group reward system, for the reason that it enhances accuracy and cooperation which are instrumental in the attainment of our goals as a team.
There are a few challenges related to the various rewarding approaches in an organization. While individual rewards reduce teamwork and cooperation, team rewards usually lead to inequity in distribution of the rewards among members and social loafing where individual members of the team put in little effort. On the other hand, hybrid approach which is a mix of individual and team rewarding, may create a social dilemma since the members may focus only on their role as individuals.
C. What is team building? Does your team need team building? Identify at least 3 potential team building needs and explain why they are needed.
Team building is a team development intervention process for an organization that is aimed at improving the work operations and relationships of teams. This is normally an ongoing process with a diverse number of outlooks that focus on different goals. My team is a candidate of team building so as to satisfy these three needs; proper handling of conflict, cultivate environment of trust and foster open communication. Proper conflict resolution will eliminate unnecessary disagreements, while trust and open communication will ensure involvement from team members and understanding of the decisions made respectively.
D. Identify what are some potential training needs for your team. Identify teamwork competencies and skills that your team could benefit from training on. How can training in these areas help make your team more effective and higher performing?
Potential training needs that are needed by my team include; customer service, effective communication, risk management and analysis. In teamwork competencies, effective communication skills, proper planning, conflict resolution and leadership are skills that my team will greatly benefit from. These areas will make the team improve on efficiency by ensuring roles and tasks assigned are understood by the members through proper communication. Time wasted in solving arising disagreements will be spent on more meaningful duties and roles since conflict resolution skills will ensure amicable solutions are agreed upon. Task will be executed in an organized manner with effective planning skills.
E. According to Rogers, what are the characteristics of being great, in order to be an effective member of your team? What do you suppose it means to be ‘great’ as a Christian? Does the bible tell us anything about ‘being great’? Do think that being great as described by Rogers is in alignment with Christian principles? -If so, how? If not, why?
Characteristics of being great as an effective team member as narrated by Rodgers are, commitment in doing small things, setting high expectation of oneself, understanding the team’s vision, offering solutions to problems, investing in yourself and leading by example. Being great as a Christian refers to living in humility and selfless service to others with kindness and respect. Rodgers description of being great perfectly aligns with Christian principles since it generally proposes a life of leading a good example and being of service to others.
