This paper analyzes the Mayo Clinic. The author discusses the organizational characteristics at the clinic, its mission, and the job descriptions. The essay also considers the compensation and benefit packages that employees at the institution receive, the types of organizational development available, the recruitment processes, safety, and health considerations at the organization, and the pros and cons identified at the institution. Overall, the paper suggests that the organizational setting promotes the attainment of its mission.
Environment and Characteristics of the Organization
The corporate website of the Mayo Clinic describes the institution as an American not-for profit academic medical organization that is currently headquartered in Rochester, Minnesota. According to Mayo Clinic (2019a), the Mayo Clinic’s focus is on clinical research, education, and practice. Presently, the organization employees close to 58400 allied health and administrative staff as well as an approximated 4500 physicians, the same literature indicates. The organizational practice at the Mayo Clinic focuses on the treatment of difficult conditions through destination medicine and tertiary care. The staff at the organization are concerned primarily with promoting an environment in which the health of patients drives the commitment of employees.
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Organizational Mission
According to Mayo Clinic (2019a) the mission of the Mayo Clinic is to inspire hope and bolster the health and wellbeing of populations through the provision of the best type of care to each of the patients through an integrated clinical research, education, and practice.
Job Descriptions and Specifications at the Mayo Clinic
The Mayo Clinic has specific criteria of job descriptions and specifications. Precisely, the jobs are listed according to the cities where professionals are needed, and they are categorized into administrative, Business, and Finance, Clinical Labs Research, Office and Administrative Support. Internships and Summer Opportunities, Information Technologies and Engineering, Surgical Services, Nursing, Other Patient Care, Advanced Practitioner, Support Services, and others (Mayo Clinic, 2019b). While most support staff are not necessarily required to have advanced qualifications for them to work at the institution, the Mayo Clinic emphasizes the need for its staff to be reputed professionals. As the latter literature suggests, the organization thrives on a culture of professionalism and high-qaulity service delivery, which is founded on the ability to hire, retain, and train the best professionals in specific fields of employment.
Compensation and Benefit Packages at the Mayo Clinic
Employees of the Mayo Clinic has unlimited opportunities for vision, dental, and medical care insurance. According to Mayo Clinic (2019a), flexibilities in spending accounts let employees at the organization defer pre-tax money with the objective of handling their out-of-pocket expenses on healthcare. Nevertheless, employee benefits are categorized according to the job groups and the years of service at the organization. In summary, the benefits range from good pay, insurance, house, car, and travel allowances, retirement benefit schemes, and others. One of the most outstanding benefit that employees get while working for the healthcare organization is that of family care, and it concerns different aspects, such as elder and childcare, employee assistance schemes, adoption aid, and dependent educational scholarships. Importantly, employees at the organization have a chance of benefiting from paid funeral leave as a way of helping families cope with the challenges of bereavement (Mayo Clinic, 2019a). The range of benefits that workers of the organization get is founded on the vision of its founders; good payment and compensation is one of the ways of attracting the best talents to promote the wellbeing of the community and further the realization of the vision of any organization.
Organizational Development and Training Offered at the Mayo Clinic
The Mayo Clinic provides a broad range of development programs for professionals and executives in the healthcare industry. Notably, each of the program that the clinic provides focus on critical leadership perspectives, attributes, and skills, as well as best practices in the identified areas, which have been adopted and nurtured at the Clinic as the fundamentals of delivering world-class healthcare. The training concerns areas, such as education consultancy, education collaboration, professional education, multinational nurse observership and consulting programs, international symposiums that focus on the improvement of service delivery among employees (Mayo Clinic, 2019b). Coupled with the fact that the organization provides clinical services alongside research and clinical education, the management recognizes and promotes the need for effective training of staff to meet the mission and vision statements of the institution.
Recruitment, Selection and Retention of Employees at the Mayo Clinic
As do most of the organizations in its industry and others, the Mayo Clinic operates on the principle of equality in its employee selection processes. First, vacancies are continuously advertised across promotion media, including the corporate website of the organization, its social media pages, regular news outlets, such as magazines, newspapers, and the visual media in the US and across the world. The organization fights discriminative employment policies, such as subjective hiring of workers based on their race, gender, nationality, and other aspects that are outlawed in the US (Mayo Clinic, 2019b). Workers are selected based on how best they match the job descriptions and specifications for which they apply following a thorough vetting processes by concerned boards and panels. Lastly, the company applies its benefits scheme in ensuring that it retains the best talents since the practices make the organization one of the best in terms of employee satisfaction and commitment to working.
Health and Safety of the Employees at the Mayo Clinic
The Mayo Clinic operates on a culture of safety, which is underpinned by six major factors. First, all stakeholders are required to support activities and cultures that will promote safety and wellbeing. The latter literature indicates further that at the Mayo Clinic, everyone is aware of the cultures of justice, blamelessness, objectivity, transparency, and flattened hierarchy, which ensure that everyone feels safe and welcome to work with the organization as opposed to subjecting others to harsh treatment.
Strength and Weakness of the Mayo Clinic
As analyzed, the primary strength of the Mayo Clinic is the fact that it operates on cultures that promote the wellbeing of employees, including their safety, compensation and benefits, and equality at the workplace. As Tutuncu and Kozak (2017) note, this culture improves employee job satisfaction and productivity. However, while the company is neutral in its treatment of job applications, the widely diverse approach to employing makes it difficult to secure professional job positions with the organization.
References
Tutuncu, O., & Kozak, M. (2017). An investigation of factors affecting job satisfaction. International Journal of Hospitality & Tourism Administration , 8 (1), 1-19.
Mayo Clinic (2019a). About Us - Mayo Clinic Value Statements . Retrieved 22 October 2019, from https://www.mayoclinic.org/about-mayo-clinic/mission-values
Mayo Clinic (2019b). Careers . Retrieved 22 October 2019, from https://jobs.mayoclinic.org/job-search/?br_location=Rochester
