Description of urgency setting and services provided
The setting is the psychological department in the hospital where patients with different depression issues are given free counseling. There are two chairs opposite of each other and between them a tabled. On top of table lays different charts and patients files of different colors. On the wall, different charts of different kind are pinned. On one side of the room is huge file store with different files.
An explanation of the presenting concern
The study is an effort to help the client overcome the fever of expressing his medical condition to his broken family. The patient has been diagnosed with cancer of the bladder but finds it so hard to share information with the family ( ideafi . 2008). His main claim is that the family is already broken and he feels ashamed of sharing this information with his divorced wife and five grown up children. His main concern is to get medical attention first before allowing the family members to hear about his condition.
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Description of the client system :
The client system I select is the macro level since it is the petition of macro- level where social labor is the deliverance of assistance by superseding on broader scheme. Politicization is comprised in this instance to alteration a fitness rule of care, advanced collection is established or support for large-scale communal modification of the rule. Macro repetition is important and distinct amid a way of social exertion as well as others serving occupation like treatment of psychiatric depressions (2012, July 20).
A description of the client session scene: Identification of possible practice skills you may use for working with this client system
Client’s session
The client gets disappointed easily. He also seems determined on his position, however, with social worker comfort him and using great communication skills seems to have convinced him. The client needs to differentiate between circumstances and rubric. The client requires full-time concentration and knowledge on cancer.
Skills required
The client seems to have a complicated issue which needs attention and hence one of the skills chosen at this juncture is listening skills. Since the client uses more of nonverbal cues, eye contact is significant in this situation.
Script scenes
Greeting the client; the social worker and the client extend their hands and great each other’s with an apparent smile on their faces.
Effective attending skills; the social worker great the client and make him feel comfortable. Social worker welcomes the client to the chair and talks to him in a polite way.
Deciding if the agency and worker can help; the client narrates the side. The social worker assures him of the solution to the issue and tells him what is required of him.
Agency services and client expectations: the urgency offers counseling to help client overcome his issues. The client expects to be relieved after having met the social worker.
Orienting the client to the helping process: the client is asked some basic demographical information and about his past. The client is given a surety by the social worker that the information provided shall not be shared by the social workers without the client knowledge. The social worker records all the information in a black book with confidential information.
Social worker in turn role;
Provide clear question which is easy to comprehend by the client.
Detect the client's main concern and tries to make him comfortable
Hatch a solution to the issue.
Part B
Client Systems Role Play Script Template
| Audio(dialogue) | Video(client and social worker) | Social worker practice skill or behavior |
| Macro level: Social Worker: Hello James, it feels good to have you here, how may I help you today? | Social worker: the social worker is sad to get this news from client. And indicates the chair for James | Client meeting |
| James: I believe I have cancer, but I don’t know how to my families. | James sits in a chair and looking here and there, and he is very sad. | The client is now disappointed. |
| Social worker: it is very sad of you. However, you have to tell your family that you have cancer of the bladder. | Social worker takes some action. | |
| James: how am I to tell them yet we are divorce? | James: now little bit confusing saying her has cancer but not telling the family. | |
| Macro level: Social worker: now tell me how old you are? | Social worker: now social workers distract his from their disease. | Client now feels comfortable. |
| Ryan: I am 39 years old. | Client: Client significantly smiles. | |
| Macro level: Social worker: ok, share with, what is your occupation? | Social worker: this is great, smiles and to take something like tea, coffee or others. | |
| James: I have been in military for long, and I am retiring next year. | Ryan also smiles, and he takes the water. | |
| Social worker; tell me something about your family? | Social worker: social worker stands up and assures him that everything will be okay. | |
| James: I have been divorced for almost 1.5years, and I have five children | James: James is now feeling comfortable. | |
| Macro level: Social worker: to begin with, you should take care of your, have been under care treatment? | Social worker: social worker tells James that all will be okay. | |
| James: I am looking forward to be medically stable. | James: James smiles and goes away. He opens the door and say goodbye to the social workers who smile apparently |
References
.ideafi . (2008, July). Retrieved from www.ideafit.com: http://www.ideafit.com/fitness-library/effective-cuing
(2012, July 20). Retrieved from socialworklicensemap.com: http://socialworklicensemap.com/macro-mezzo-and-micro-social-work/
