Since quality is the ability of a good or service to meet a particular set of expected results or answer to a given demand, it is essential that the team has strong leadership in the process of its production. It is the leadership that directs the workforce and inspects the process to ascertain that the end product is going to be of quality. The output is not just about the machines and equipment or technique employed; it has a lot to do with teamwork and proper coordination of programs too. As such, leadership has a role to play in the smooth running and transition of production levels to ensure good quality of the end products or services.
The critical role leadership plays on quality is embracing the diversity of ideas. A lot of players participate in the production process. Thus, it is crucial that the management gives each of them a chance to express their diverse ideas. These progressive ideas lead to the innovation of a better product or service that is both cost-effective whiles at the same meeting its set goal in the market. At the same time, this chance to consider ideas from all players boosts their morale since it avails them the opportunity to build on their innovative ideas for the product or service (Rein, 2010).
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Another factor of leadership as it relates to quality is the ability to make firm decisions. As much as diversity of ideas is healthy for any production, a good leader or manager must be able to take a stand decisively on selecting the best production approach from the recommendations made. Since these ideas might be very different from each other, the manager must be able to incorporate all of them at a certain proportion for a better result. Seemingly, there is the need to develop these processes and enforce them carefully at a steady speed and rigor to ensure quality and agility (Schoemaker, 2018).
References
Rein, S. (2010). Three Keys To Improving Your Thinking. Forbes Magazine , Retrieved from http://www.forbes.com/2010/11/09/strategic-thinking-innovation-creativity-leadership-managing-rein.html
Schoemaker, P. (2018). 6 Habits of True Strategic Thinkers . Retrieved from http://www.inc.com/paul-schoemaker/6-habits-of-strategic-thinkers.html
