Strategic managerial communications refer to the ability to plan and execute an effective exchange of information from one entity to another. According to the strategic plan model, this approach requires a number of skills. The following are the most important skills for effective communication:
• Listening
As the process of exchanging information starts, it is crucial as an individual to have good listening skills. This allows the listener to understand the problem in question as well as the challenges that the other party is enduring ( Hynes & Veltsos, 2018) . Then, one can respond and communicate effectively which allows all parties to feel understood. Once the other party notes that you are listening, they are more open since the feedback they are getting is useful.
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• Non-verbal communication
This is another crucial skill in strategic managerial communication. It refers to the silent cues that a good communicator must look out for. Essentially, non-verbal communication brings out more of what an individual wants to communicate than their actual words. With non-verbal communication, one can gauge how involved the other party is and what areas they disagree with ( Raina & Roebuck, 2016) . Thus, as an initiator of communication one must use the appropriate non-verbal communication to be persuasive and also monitor the silent cues in others.
• Clarity and concision
Lastly, clarity and concision are paramount in managerial communication. These terms refer to passing information that is clear on times, dates and instructions. Being clear limits room for wrong interpretation and ensure that all parties have an understanding of the expectations. Clarity and concision in communication promote better communication because it is a transparent approach between both parties ( Dulek & Campbell, 2015) . Ultimately, clarity in communication shows that the person giving the information is clear on what they want and how they can achieve it. It creates a trusting atmosphere because the person has committed to the details provided and does not give sketch details.
References
Dulek, R. E., & Campbell, K. S. (2015). On the dark side of strategic communication: International Journal of Business Communication.
Raina, R., & Roebuck, D. B. (2016). Exploring cultural influence on managerial communication in relationship to job satisfaction, organizational commitment, and the employees’ propensity to leave in the insurance sector of India. International Journal of Business Communication .
Hynes, G. E., & Veltsos, J. R. (2018). Managerial communication: Strategies and applications . SAGE Publications.
