Transgender and Gender Non-Conforming People (TGNC) often access little or no health care services. The society responds to them this way although do not now with so. In health care facilities, most of the suffer discrimination which leads to stigma and after that a loss of confidence to seek medical attention ( National LGBT Health Education Center, 2016 ). This problem does not end here; some of them are discriminated even at work while others are denied job opportunities. This trend has resulted in some turning to sex work to raise money, which possesses their health to sexually transmitted diseases. Research has indicated that 78% of TGNC faced harassment at the school level, and 57% rejected at home ( LGBT Health Education Center, 2016 ). The greatest concern is their reception at the health care centers where the frontline service providers discriminate against them. More problems like the confusion of identity, wrong billing and filling limits their ability to access quality care ( LGBT Health Education Center, 2016 ).
TGNC people are often offended by a wrong reference or identity. For example, referring to one as “she,” while the person would prefer to be identified as “he” could create problems. To avoid this and other confusions, one should avoid the use of gender identifying pronouns, ask the person what pronoun should be used, or even ask the name they would prefer to be identified with ( LGBT Health Education Center, 2016 ). Also, in case one has made a mistake in identity or other unacceptable action, it is important that they learn to apologize to the person ( LGBT Health Education Center, 2016 ). Details in insurance covers should be cross-checked and if one is not sure of the names used they should ask the name appropriately on insurance cover instead of using terms like “ what is your real name?” which is offensive to the TGNC persons ( LGBT Health Education Center, 2016 ).
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Finally, the health care providers should adopt a respectful work environment culture and avoid gossips, asking unnecessary questions, learn to maintain eye contact even with the TGNC, proper referencing and accountability.
References
LGBT Health Education Center. (2016). Affirmative Care for Transgender and Gender Non-Conforming People: Best Practices for Front-line Health Care Staff. Retrieved from https://www.lgbthealtheducation.org/wp-content/uploads/2016/12/Affirmative-Care-for-Transgender-and-Gender-Non-conforming-People-Best-Practices-for-Front-line-Health-Care-Staff.pdf
