User Flow and Wireframes in UI/UX Design

Part A: Task Flow: Customer Order and Pays 

When using the food ordering platform to order food. There are various simple processes that the customer will perform. Using the platform starts when the customer logs into it, and his phone is already connected to the internet. Once on the food ordering platform, the customer is shown the day’s chef’s special offer. The customer also has access to a search function that enables him to search for their desired food using the food name, ingredient or meal such as supper, dinner, snack, breakfast, and others. Alternatively the customer can scroll through the menu and select the food and beverages he finds enticing. The customer selects add to plate, thus selecting the desired food. Once he has selected the food and beverages he intends to take at the time, he proceeds to checkout whereby the platform allows him to pay using his preferred third party payment service provider. These are the only activities that are conducted strictly by the customer. Once the order is made, the customer waits for his meal. 

Sample Menu 

Part B: Wireframe and Flow between Wireframes 

Part C: Design Strategies 

Various strategies have gone into the above design to address human recognition, recall and to support user activities as well as facilitate learning. The design embodies usefulness, consistency, simplicity, error prevention and handling, efficiency and usability judgment which ensure that the users get the maximum possible satisfaction they can draw from , using the food ordering platform Finalizing on the design will involve incorporation of more strategies and features the will make the prototype more users friendly (Komninos, 2019). The additional strategies may include making the design more visible, ensuring their system matches the real world experience, enhancing user freedom and control, enhancing consistency, as well as enhancing recognition. Enhancing recognition can ensure that users do not have to rely on recalling information. The design will also be aesthetic and incorporate minimalism to avoid irrelevantly and rarely needed information or uses (Principles for Usable Design, 2012). Documentation will also be necessary and can help user document different information 

The design will also be modified to make it adaptable and thus make it usable on a different platform. Users generally use different devices ranging from computers, laptops, tablets, and smartphones. All these devices have different capabilities and different screen sizes. Making the design adaptable ensure the user will manage to use the platform on their devices, irrespective of their screen sizes or the device capabilities. 

References 

Principles for Usable Design (2012). The Usability Body of Knowledge . Retrieved from https://www.usabilitybok.org/principles-for-usable-design 

Komninos, A. (2019). 7 UX Deliverables: What will I be making as a UX designer? retrieved from https://www.interaction-design.org/literature/article/7-ux-deliverables-what-will-i-be-making-as-a-ux-designer