Organizations employ large numbers of employees to fulfill different roles within the organization to achieve the organization goals. The employment cadres vary from the management level to the subordinate level. Due to the diversity in backgrounds, the employees interact in different ways that impact the organization hence the need for the study of organizational behavior.
Organizational behavior study is the study of peoples’ interaction patterns within an organization. Organizational behavior study also entails examining the organizations’ structures and processes and their influence on the employees’ behaviors. The study is conducted at the individual, group and organization level to improve interaction experiences at the three levels. The study of organizational behavior enables managers to lead the organizations effectively and motivate the employees for maximum production. Employees are also able to understand how their behaviors impact on the organizations’ productivity and enable them to develop interventions to ensure fulfillment of organizational goals.
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Illustration 3 best shows the nature of organizational behavior studies. The diagram shows the relationship between the three levels in an organization at the individual, group and organization levels. Organizational behavior studies entail studying both the individual and the group performance and activity within the organization as shown in the diagram. The impacts of the employees’ behaviors within the work environment regarding performance, motivation, leadership among others are examined. The relationships between individuals, groups and the organization are interpreted to develop better relationships at the three levels. The objectives of the employees, the organization, and the social system are achieved. The behaviors of the employees are understood and controlled at all levels within the organization.
Through organization behavior study, the interaction patterns of employees, employees’ satisfaction levels, employees’ motivation levels are established to improve productivity level and in turn improve organization effectiveness.
