Babalola, M. T., Stouten, J., Euwema, M. C., & Ovadje, F. (2018). The relation between ethical leadership and workplace conflicts: The mediating role of employee resolution efficacy. Journal of Management, 44(5), 2037-2063.
The article presents insights from the social learning theory evaluating the role of moral leadership in conflicts. The author associates ethical leadership with solutions for employees. The report aims at increasing effectiveness by training employees to confront issues and enhance their ability to resolve conflicts. The author proposes mediation as a form of conflict resolution which brings unity through ethical leadership. The article discusses various approaches to conflict where it suggests upholding relationships, accomplishing the set tasks and providing elaborate processes of resolving disputes by ensuring that employees can deal with situations with aggression.
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Frandsen, F., & Johansen, W. (2018). Voices in conflict? The crisis communication of meta-organizations. Management Communication Quarterly, 32(1), 90-120.
The article highlights the strategies that can be used in the occurrence of a crisis in communication in an organization. It explores organization conflict in management and communication evaluating the preparation for an emergency. The author highlights the trade association representing organizations and uses various theories to examine their reaction in the crisis involving their members. The article offers insights into the nature of voice they demonstrate in conflicts and the different strategies they employ to ensure that disputes are peacefully resolved. It provides a description of interventions and approaches to conflict using the rhetorical arena theory of crisis and conflict resolution.
McKenzie, D. M. (2015). The role of mediation in resolving workplace relationship conflict. International journal of law and psychiatry, 39, 52-59.Rahim, M. A. (2017). Managing conflict in organizations. Routledge.
The article provides the results of conflicts in an organization highlighting the significant impact as damage in relationships, loss of productivity, lack of job satisfaction, and increase in turnover and claims of compensation from employees. The article focuses on mediation examining its role and effectiveness in conflict resolution. The author cites reconciliation as the most common alternative form of dispute resolutions in the workplace, in terms of efficiency, the article supports mediation, especially when combined with organizational commitment in the utilization of alternative dispute resolution processes, policies, and strategies. It recommends that organizations should include independent experienced and qualified mediators in discussions of conflict resolution in the workplace. The article cites the successful process of mediation employed by the US postal service program.
Rahim, M. A. (2017). Managing conflict in organizations. London. Routledge.
The author describes the conflict in organizations as usual and legitimate and a positive indicator of an organization functionality. The author assesses that under limitation conflict is used to boost productivity. Thus the book investigates the origin, forms, benefits, and consequences of conflict. Conflict is seen as a source of not only problems but also solutions, innovations, and creativity. The author describes the management of conflict in an organization using theories by evaluating disputes caused by differences in skills, beliefs attitudes, and values. It examines the causes of organization conflicts from the human perspective or interactions and offers insights on effective resolutions and dealing with the consequences.
Wallensteen, P. (2018). Understanding conflict resolution. SAGE Publications Limited .
The article investigates conflict resolution with the aim of revealing its significance and relevance in the workplace. It offers a holistic approach to conflict examining social economic political ethnic and other types that affect various workplaces in the world. The author proposes conflict resolutions through the agreement for peaceful coexistence. The article assesses conflict resolution as an instrumental tool not only in the workplace but in the current societies too. It advocates for regulation of conflicts and prevention of violence through the understanding of the significance of peace. The article proposes learning and embrace of conflict resolutions strategies and mechanism as an essential requirement to people, organization and the world at large.
References
Babalola, M. T., Stouten, J., Euwema, M. C., & Ovadje, F. (2018). The relation between ethical leadership and workplace conflicts: The mediating role of employee resolution efficacy. Journal of Management , 44(5), 2037-2063.
Frandsen, F., & Johansen, W. (2018). Voices in conflict? The crisis communication of meta-organizations. Management Communication Quarterly , 32(1), 90-120.
McKenzie, D. M. (2015). The role of mediation in resolving workplace relationship conflict. International journal of law and psychiatry , 39 , 52-59. Rahim, M. A. (2017). Managing conflict in organizations. Routledge.
Rahim, M. A. (2017). Managing conflict in organizations . London. Routledge.
Wallensteen, P. (2018). Understanding conflict resolution. SAGE Publications Limited.
