Research reveals that communication is one of the most critical factors in an organization. In fact, most employers list communication as one of the competent skills necessary in job requirements because they highly value effective communication within their businesses. However, most of the problems in organizations are traced to ineffective communication. Poor communication or lack of communication in the organizational environment or company itself may lead to the deterioration of the company. A lot of emphases is placed on communication as one of the pillars of both workplace relationships and interpersonal relationships. Although communication is a significant aspect of our lives, most people may not know the value of effective communication. One of the key principles of being a good communicator is to understand what communication entails, its importance, and how to approach the issue ( Evans, Hearn, Uhlemann, & Ivey, 2017) . Therefore, the research paper will evaluate the principles of communications, examples of communication and barriers, and how to overcome the barriers.
Principles of Good Communication
There are four principles of effective communication but the paper will only evaluate two. The first principle: Communication is complex. Communication is described as a systematic process through which people can interact through words and symbols with the objective of creating and interpreting meaning. Therefore, all competent communicators should aim at minimizing all forms of ambiguity while seeking clarification to ensure the messages they send are received and sent accurately. The second principle: Communication is contextual. All communication has a cultural, psychological, situational, and relational context ( Ulmer, Sellnow, & Seeger, 2017) . A competent communicator will evaluate all the contexts so that they can enhance their ability and flexibility to handle and adapt to various communication contexts. All the four principles are essential and will aid in effective communication in the organization. Managers should be effective communicators to avoid miscommunication in the workplace.
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Example of Miscommunication
In organization ABC a task had been assigned to a group. However, the group was unsure of the employees who were responsible for particular aspects of the execution. Some members assumed they knew their roles, went ahead and started doing the tasks while other employees sought clarification. When individual members finished their tasks, they found out that some of them had repeated tasks done by other members; some tasks had not been completed while others had not addressed the issue at hand. Such forms of miscommunication indicate that communication is complex and has a context. Similar information was given to the group members but they all understood the information differently. The example of miscommunication occurs when the manager or leader has not clarified job duties or when an organization lacks proper job design ( Austin & Pinkleton, 2015) . Employees should receive comprehensive information on how to handle different tasks and they should be trained on how to handle tasks as a group or a team.
Barriers to Communication
There are various barriers to effective communication that would have caused the miscommunication. The miscommunication may have been caused by various distractions. When the manager was assigning the task, there may have been people who were talking loudly or arguing outside the room and it may have distracted the employees from concentrating. The noise could have also made the manager forget crucial aspects of the presentation. It may have been caused by emotional distractions. In some cases, the employees may have been good listeners but the emotion and tone of the manager as they communicated the information made it difficult for the employees to seek clarification ( Knapp, Vangelisti, & Caughlin, 2014) . It would have been caused by too much information. In some cases, excessive detail may distort the communication. Managers should attempt to keep communication plain, simple, and to the point with facts.
Overcoming Barriers to Communication
There are various ways in which the barriers to effective communication would have been avoided. The first step would have been listening properly. The employees and manager should ensure that they are in a room free of noise when communicating essential tasks. The communicator should understand the needs of the audience. They should have been sensitive and emotional to the needs of the employees. The tone of communication should be welcoming and should not make it difficult to receive feedback from employees. The other way is avoiding jargon. All communication should be simple and to the point with facts ( Eaves & Leathers, 2017) . The messages should contain all the necessary information without being excessively detailed. The other technique would be training employees about the essence of effective communication when working as a team. the success of a team is dependent on the efficiency of communication. If the employees were good communicators, some of the miscommunication would have been avoided because they would have sought clarification from the manager.
Conclusion
The research paper evaluates the principles of communications, examples of communication and barriers, and how to overcome the barriers. Most of the problems in organizations are traced to ineffective communication. Poor communication or lack of communication in the organizational environment or company itself may lead to the deterioration of the company. Effective communication is important in maintaining a productive workplace. Miscommunication has various negative effects such as increased turnover, employee conflict, and a drop in morale ( Austin & Pinkleton, 2015) . It may be difficult to realize the cause of the miscommunication until an organization knows the principles of effective communication. The most successful organizations are often comprised of good communicators. All in all, the success of a company in the long term is dependent on how well they communicate their goals and objectives.
References
Austin, E. W., & Pinkleton, B. E. (2015). Strategic public relations management: Planning and managing effective communication campaigns (Vol. 10). Routledge.
Eaves, M., & Leathers, D. G. (2017). Successful nonverbal communication: Principles and applications . Routledge.
Evans, D. R., Hearn, M. T., Uhlemann, M. R., & Ivey, A. E. (2017). Essential interviewing: A programmed approach to effective communication . Nelson Education.
Knapp, M. L., Vangelisti, A. L., & Caughlin, J. P. (2014). Interpersonal communication and human relationships . Pearson Higher Ed.
Ulmer, R. R., Sellnow, T. L., & Seeger, M. W. (2017). Effective crisis communication: Moving from crisis to opportunity . Sage Publications.
