When resolving conflict present on an individual level, the mediator deals with that individual controlling the other person-environment through the choices that they make which automatically affects the other person negatively. Coaching sessions allow persons experiencing conflict to nurture their mindset. A famous doctor is known as Dr. Seuss once said that “you have brains in your head, you have feet in your shoes and you can steer yourself in any kind of direction you choose.” Therefore, when a dispute arises you have the ability to control the choices you make (Grant, 2012). The difficulty in a person decision is based on an individual perceptual decision.
According to my own opinion, a person behavior is stimulated by environmental signals which are the initial reaction that arises when a person responds to stimuli. The ability of a person to exercise control is important to nurture an individual self-efficacy belief. People who hold little experience in acting as a real agent automatically hold little belief in their capability to deliver preferred outcomes, creating a feeling of helplessness and developing depression. Coaching session creates a room that allows these negative beliefs to be improved and redesigned by a coacher who helps the coachees in a way that will assist them to acquire their life objectives and end up becoming the best version of themselves of whom they wish to become. A coacher helps employees to see and understand how their objectives are in alignment with the company goals and these help them to boost their working morale (Katz & Miller, 2007). Coaching sessions allows company employees to express themselves inwardly and speak out when they discover there is a great difference that exists between the company goals and their goals.
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References
Grant, A. M. (2012). An integrated model of goal-focused coaching: An evidence-based framework for teaching and practice. International Coaching Psychology Review, 7(2), 146-165.
Katz, J. H., & Miller, F. A. (2007). Coaching leaders through culture change. In The wisdom of coaching: Essential papers in consulting psychology for a world of change (pp. 257-266). Washington DC: American Psychological Association. doi:doi:10.1037/11570-023