Vishal Sikka addresses Infosys' strategic plan focused on meeting the needs of its global customers and employees. According to Sikka, Infosys is keen on addressing the needs of its international customers in the US and Europe, given that such clients form around ninety of the entity's global customer base. Sikka also discusses how to solve problems related to the high attrition rate of its global workforce. His strategic plan, which is focused on engagement, is aimed at solving this problem.
The information in the video is related to the chapter material regarding strategy formulation and implementation. Infosys has carried out international strategic management given that it has determined its long-run objectives and a plan of action to meet the objectives. One objective is to re-instill confidence in the employees to facilitate the entity’s continued growth in the face of high attrition. Infosys’ plan of action is to obtain feedback from its employees globally to increase engagement. The Indian company is aware that there is a significant need for strategic management to ensure it keeps track of its increasingly globalized operations.
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Infosys has been carrying out strategic planning in the form of internal resource analysis. An entity that carries out internal resource analysis is able to assess its technical and material resources to better identify its strengths (Daft, 2021) . Infosys has carried out internal resource analysis and has identified the presence of valuable resources for increased innovation. According to Sikka, the turnaround plan implemented by the entity is aimed at pushing for innovation at the entity. Infosys hopes that its new innovation will enable it to solve any arising software problems. Consequently, the internal resource analysis can assist the entity in preserving its competitive advantage.
Reference
Daft, R. L. (2021). Management . Cengage Learning.
