What unprofessional element bothers you most in business or professional emails? Why?
The use of personal aspects of communication such as slang and emojis. These are bothersome because they take the professionalism out of an official communication. Additionally, the use of such language cannot be used in a formal setting. It may therefore be impossible to forward such an email to a superior or other colleague. Sorting out a personal disagreement on a professional email is also unacceptable. This would be dealt with in an entirely different forum as the issues are not related.
What are the worst instructions you have ever received (personal or professional), and what made them particularly bad?
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The worst instructions received required me to write a report on a project I had not participated in. The project had been carried out by other people who had not included me in their activities. The project leader was adamant on my contribution in the project through the report. This was bad because I had no way of reporting back anything. I was set up for failure by virtue of being unable to provide any meaningful contribution. I was given a task that was suitable for somebody else.
Discuss a situation in the workplace, or elsewhere, when you have received instructions that did not particularly make sense. According to your reading, what type of guidelines could have been used to make them more effective?
During a work seminar held at my office premises, I was given instructions to differentiate between medical doctors and veterinarian doctors. This was because the venue had been booked by two sets of doctors. I was supposed to give the correct directions to each individual without pointing out the orgsnisation's oversight. After a few minutes standing at the entrance and questioning the guests, I decided that there was a more sensible approach. The guidelines that I used to make this situation more effective was to put up sign posts directing members of either seminar. A registration desk at the entrance of each also made it easier to avoid the mix up of each attendant. The registration desk also collected extra details such as the area of speciality and role being played in the seminar.
