Time spent. Setting appointments on the outlook can seem a simple task but if not well handled, it may lead to catastrophic effects to an organization. In practice, organizations use either manual or electronic scheduling. However, manual scheduling can be very hectic and ineffective since one has to keep a physical record of all the bookings done (Pinedo, 2015). On the other hand, automated scheduling puts all records and sets reminders of the schedules on your personal calendar. Using automated scheduling is also efficient in terms of time spent since a client simply needs to have access to the internet and book an appointment to see the professional.
Expense involved. Manual scheduling is expensive in terms resources. An organization has to employ staff to undertake the process and update it every time. The manual scheduling is coupled with errors such as data entry errors that may result to double bookings or missed entries. On the other hand, the automated scheduling since offers data security and cannot allow double scheduling since it keeps track of the already made schedule irrespective the hour of the appointment (Pinedo, 2015). Electronic scheduling saves on time and labor.
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Flexibility and adaptability. Automated scheduling on the other hand enables your clients to view corporate calendar and book for appointments with ease (Pinedo, 2015). This is as simple as clicking on the provided link on the internet. Alternatively, this can be done through email. Besides, the clients can book appointments round the clock since the automated system is operational throughout unlike the manual where an organization must take into account the working hours for staff. In addition, the automated scheduling is more advantageous as it can be customized for specific needs and consumer interfaces for specific needs installed making it less expensive and more convenient for clients compared to manual scheduling where they have to make personal calls or appear personally to your premises.
Application of Scheduling in a Hospital
The customized consumer interface in the automated scheduling software is recommended for the medical clinic with more than one physician and another department such as an x-ray department. This software will be customized with profiles for the four physicians and the available date and time in which a patient can book appointment (Zhong et al ., 2013). From the physicians’ profiles, a client can book for a specific time taking care of the alb unit as well. The interface will have another customized redirection for the x-ray services. With the ability for patients to view, the corporate calendars for all departments and physicians they can book appointments and even get consultation room numbers effortlessly. The process will reduce traffic in the hospital as well as ensure the security of client data.
Error Reporting, Disclosure and Quality Compliance
Organizations are liable for any data security breaches. Based on this requirement, the automated and the electronic databases for patient information are managed by a data manager who is conversant with the particulars of the physicians and the patients (Zhong, et al., 2013). In the event of an error, the data manager can easily locate the service number of the physician who entered the information and have it rectified. The physician is held liable for tracing the errors for the patients, that is, Brown James and Smith London. Once the physical information is traced or the patient truthful information is verified, the physician then to corrects the mistake and gives the right diagnosis to enable the patient to proceed to the next treatment phase (Weissman et al ., 2005). It is imperative to note that the system is customized such that it only opens the profile for the patients being treated and therefore any errors in the entries are intercepted before any harm is done to the patients.
References
Pinedo, M. (2015). Scheduling . New York: Springer.
Weissman, J. S., Annas, C. L., Epstein, A. M., Schneider, E. C., Clarridge, B., Kirle, L., &
Ridley, N. (2005). Error reporting and disclosure systems: Views from hospital leaders. Jama , 293 (11), 1359-1366.
Zhong, R. Y., Dai, Q. Y., Qu, T., Hu, G. J., & Huang, G. Q. (2013). RFID-enabled real-time
manufacturing execution system for mass-customization production. Robotics and Computer-Integrated Manufacturing , 29 (2), 283-292.
